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Provided by: Advanced Concepts

Effective Communication

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Training Provided by Advanced Concepts

Overview
After completing this course, participants will know how to:

X Communicate effectively
X Communicate well with different personality types
X Minimize communication roadblocks or barriers
X Demonstrate active listening skills
X Be assertive and empathic when dealing with others
X Provide constructive feedback
X Plan the flow of communication
X Describe how communication skills an leadership are related
X Identify the impact of non-verbal behaviour as well as other barriers to effective communication
X Understand communication and its impact on motivation
X Manage stress and anger
X Mediate conflict

Designed For:
All Staff

Content:

Communication basics
Effective communication
Organisational management
Organisation types and characteristics
Communication flow
Communication with different personalities

Motivation
Communication and motivation

Assertiveness
Constructive feedback

Managing stress
Stress and anger management
Mediation of conflict

Innovation and change
Aspects of innovation
Aspects of change

Training Avaliability and Delivery

This is primarily ilt training
Contact Advanced Concepts for more information
Course Level:basic through advanced
Schedule:2 days
Training Presented in:English

Related Keywords:  communication 

About Advanced Concepts - Training Provider

Advanced Concepts - We are an accredited training provider with local authorities in SA. We have been in the training industry for the past 9 years. We offer international and national course, instructer led or virtual. Main source of training is IT and Softskill.

More Training from Advanced Concepts

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