Server +
Server +
Course Specifications
Exam number: 078826
Course length: 5 days / 8 Evenings
Software: MS Windows 2000 Professional
Course Description
This course concentrates on Server Hardware and the maintenance of Servers and this course vendor neutral.
Prerequisites: PC Technician or A + and a Network Background an Advantage
Target Students: Students that has already completed A + and Network + and is interested in pursuing a career in Server maintenance
Delivery Method: Instructor-led.
Benefits: Will obtain a solid understanding of all components making up a server as well as general maintenance and troubleshooting techniques
What s Next: Microsoft Certified Systems Engineers, Novell or Unix etc.
Course Content:
DISK SUBSYSTEMS
 Logical & Physical Drivers
 SCSI 1, 2 & 3
 Single ended Devices
 Low Voltage Differential (LVD)
 High Voltage Differential (HVD)
 SCSI Termination, ID s and LUN s
 Hot Spare
 Configuring RAID
 Adding Drives to the Array
 Replacing Existing Drives
 Performing an Upgrade Checklist
 Planning for Redundancy
 Using the Technique of Hot Swap
 Creating a Disaster Recovery Plan
 Identifying Hot and Cold sites
IDE DEVICES
 IDE and ATA
 ATA Standard
 Cabling and Connectors
 Master / Slave / Cable Select (CSEL)
 SCSI versus ATA/IDE in a Server
 Verifying That Drives Are the Appropriate Type
 Confirming Termination and Cabling
 Cabling and Master/Slave Relationships on ATA/IDE Drives
 Integrating the New Drives into the Storage System
CPUs AND FIBRE CHANNEL
 Clustering Basics, Technologies, Scalability
 History of Fiber Channel
 Using Fiber Channel
 Intel Processors
 RISC Processors
 Multiprocessing Basics
 Threads
 SMP Hardware
 Operating Systems
 Application and SMP
 SMP and Performance
 Compatibility in Single processor upgrades.
 Verifying N1 Stepping, Speed and Cache matching
MEMORY
 DIPs
 SIMMs, DIMMs
 Processor Cache
 RAID Cache
 Write-Back vs. Write-Through Cache
 Paged Memory
 Memory using Page Files
 Interleaved Memory
 Shadow Memory
 ECC Memory
 Extended Date Out (EDO) Memory
 Unbuffered vs. Buffered vs. Registered
 Hardware Compatibility Lists
 RDRAM, DDR SDRAM
 DDR vs. Rambus
 IBM Memory Expansion Technology (MXT)
 Verifying Hardware and OS Support
 Verify Memory Compatibility
 Perform an Upgrade Checklist
 Perform Server Optimization to Make Use of Additional Ram
SYSTEM BUS ARCHITECTURE
 Bus Basics
 PCI Bus Mastering
 Hierarchical PCI Bus
 Peer PCI Bus
 PCI Interrupts
 PCI Expansion Slots
 PCI Hot Swap
 Hot Plug PCI
 120: Intelligent Input/Output
 AGP
 Performing and Upgrade Checklist
SERVER FUNCTIONS
 Simple Network Management Protocol (SNMP)
 Desktop Management Interface (DMI)
 Server as a: Gateway, Router, Bridge
 Firewall Server
 Proxy Server
 Database Server
 Client/Server
 Application Server
 Mail, FTP, SNA, RAS, Fax, DNS, WINS, DHCP and Web Server
 Planning the installation
 Verifying the Installation Plan
 Cutting and Crimping Network Cabling
 Perform BIOS Upgrade
SERVER ETIQUETTE
 Dedicated Application Server
 Distributed and Peer to Peer Application Server
 Proper Planning
 Types of Backups
 Server Room Hints
 Downtime
Shutting down NetWare, Windows NT/2000, Unix/Linux, OS/2
INSIDE THE SERVER ROOM
Going Up
Rack Security
 Backbone Cables
 Cabel Paths
 Electrical Protection
 Keyboard, Video and Mouse
 Applying Firmware updates
 Performing the Upgrade
 Maintenance Logs and Service Logs
 Installing a UPS and External Devices
 Performing a UPS
 Limiting Access to the Server Room
 Assuring Physical Locks Are on Doors
 Establishing Anti-Theft Devices
NETWORK OPERATING SYSTEMS
 WebSphere Application Server
 NetWare Management Portal
 NetWare 5.1 and IP
 NDS eDirectory
 NetWare and Open Standards
 Workstation Management
 ConsoleOne
 Web Collaboration and WebDAV Support
 Novell Storage Service, FTP and NNS
 Other NetWare Features
 Minimum Installation Requirements
 Windows 2000
 NDS Sizing
 Microsoft Active Directory Sizing
 Network Compatibility
 Wrap Server
 Performing an OS Upgrade to Support Multiprocessors
NETWORK INTERFACE TECHNOLOGY
 Ethernet Basic
 Ethernet Cabling
 Fiber Optics
 100Mbps Ethernet Physical Media
 Migration to Gigabit Ethernet
 Gigabit Ethernet Physical Cables
 IEEE 802.5 Specifications
 Token Ring Advantages and Disadvantages
 Performance Enhancements
 NIC Load Balancing
 Resilient Server Links
 Self-Healing Drivers
 Verifying Network Connectivity
 Performing an Upgrade Checklist
MORE ON NICs
 Infrastructure Concerns
 Fault Tolerance Tips and Tricks
 Splitting the Network Segment
 Switches, Routers and Load Balancing
 Server NICs
 Software Solutions
BACKUP, RESTORATION AND DISASTER RECOVERY
 Backup Methodologies
 Backup Types
 Backup Rotation Methods
 Highly Available Systems versus DR poor person s DR
 Testing
TROUBLESHOOTING AND PROBLEM DETERMINATION
Using Questioning Techniques
Observing problems
Identifying Contacts
 Discovering Diagnostic Hardware and Software Tools
 Shutdowns
 Selecting the Appropriate Tool and Using It Effectively
 Replacing Defective Hardware Components
 Using a Previous Technician s Documentation
 Using Hot Tips, Fixes, Patches, E-Support, WebPages, CDs
 Gathering Resources to get a Problem Solved
Course Specifications
Exam number: 078826
Course length: 5 days / 8 Evenings
Software: MS Windows 2000 Professional
Course Description
This course concentrates on Server Hardware and the maintenance of Servers and this course vendor neutral.
Prerequisites: PC Technician or A + and a Network Background an Advantage
Target Students: Students that has already completed A + and Network + and is interested in pursuing a career in Server maintenance
Delivery Method: Instructor-led.
Benefits: Will obtain a solid understanding of all components making up a server as well as general maintenance and troubleshooting techniques
What s Next: Microsoft Certified Systems Engineers, Novell or Unix etc.
Course Content:
DISK SUBSYSTEMS
 Logical & Physical Drivers
 SCSI 1, 2 & 3
 Single ended Devices
 Low Voltage Differential (LVD)
 High Voltage Differential (HVD)
 SCSI Termination, ID s and LUN s
 Hot Spare
 Configuring RAID
 Adding Drives to the Array
 Replacing Existing Drives
 Performing an Upgrade Checklist
 Planning for Redundancy
 Using the Technique of Hot Swap
 Creating a Disaster Recovery Plan
 Identifying Hot and Cold sites
IDE DEVICES
 IDE and ATA
 ATA Standard
 Cabling and Connectors
 Master / Slave / Cable Select (CSEL)
 SCSI versus ATA/IDE in a Server
 Verifying That Drives Are the Appropriate Type
 Confirming Termination and Cabling
 Cabling and Master/Slave Relationships on ATA/IDE Drives
 Integrating the New Drives into the Storage System
CPUs AND FIBRE CHANNEL
 Clustering Basics, Technologies, Scalability
 History of Fiber Channel
 Using Fiber Channel
 Intel Processors
 RISC Processors
 Multiprocessing Basics
 Threads
 SMP Hardware
 Operating Systems
 Application and SMP
 SMP and Performance
 Compatibility in Single processor upgrades.
 Verifying N1 Stepping, Speed and Cache matching
MEMORY
 DIPs
 SIMMs, DIMMs
 Processor Cache
 RAID Cache
 Write-Back vs. Write-Through Cache
 Paged Memory
 Memory using Page Files
 Interleaved Memory
 Shadow Memory
 ECC Memory
 Extended Date Out (EDO) Memory
 Unbuffered vs. Buffered vs. Registered
 Hardware Compatibility Lists
 RDRAM, DDR SDRAM
 DDR vs. Rambus
 IBM Memory Expansion Technology (MXT)
 Verifying Hardware and OS Support
 Verify Memory Compatibility
 Perform an Upgrade Checklist
 Perform Server Optimization to Make Use of Additional Ram
SYSTEM BUS ARCHITECTURE
 Bus Basics
 PCI Bus Mastering
 Hierarchical PCI Bus
 Peer PCI Bus
 PCI Interrupts
 PCI Expansion Slots
 PCI Hot Swap
 Hot Plug PCI
 120: Intelligent Input/Output
 AGP
 Performing and Upgrade Checklist
SERVER FUNCTIONS
 Simple Network Management Protocol (SNMP)
 Desktop Management Interface (DMI)
 Server as a: Gateway, Router, Bridge
 Firewall Server
 Proxy Server
 Database Server
 Client/Server
 Application Server
 Mail, FTP, SNA, RAS, Fax, DNS, WINS, DHCP and Web Server
 Planning the installation
 Verifying the Installation Plan
 Cutting and Crimping Network Cabling
 Perform BIOS Upgrade
SERVER ETIQUETTE
 Dedicated Application Server
 Distributed and Peer to Peer Application Server
 Proper Planning
 Types of Backups
 Server Room Hints
 Downtime
Shutting down NetWare, Windows NT/2000, Unix/Linux, OS/2
INSIDE THE SERVER ROOM
Going Up
Rack Security
 Backbone Cables
 Cabel Paths
 Electrical Protection
 Keyboard, Video and Mouse
 Applying Firmware updates
 Performing the Upgrade
 Maintenance Logs and Service Logs
 Installing a UPS and External Devices
 Performing a UPS
 Limiting Access to the Server Room
 Assuring Physical Locks Are on Doors
 Establishing Anti-Theft Devices
NETWORK OPERATING SYSTEMS
 WebSphere Application Server
 NetWare Management Portal
 NetWare 5.1 and IP
 NDS eDirectory
 NetWare and Open Standards
 Workstation Management
 ConsoleOne
 Web Collaboration and WebDAV Support
 Novell Storage Service, FTP and NNS
 Other NetWare Features
 Minimum Installation Requirements
 Windows 2000
 NDS Sizing
 Microsoft Active Directory Sizing
 Network Compatibility
 Wrap Server
 Performing an OS Upgrade to Support Multiprocessors
NETWORK INTERFACE TECHNOLOGY
 Ethernet Basic
 Ethernet Cabling
 Fiber Optics
 100Mbps Ethernet Physical Media
 Migration to Gigabit Ethernet
 Gigabit Ethernet Physical Cables
 IEEE 802.5 Specifications
 Token Ring Advantages and Disadvantages
 Performance Enhancements
 NIC Load Balancing
 Resilient Server Links
 Self-Healing Drivers
 Verifying Network Connectivity
 Performing an Upgrade Checklist
MORE ON NICs
 Infrastructure Concerns
 Fault Tolerance Tips and Tricks
 Splitting the Network Segment
 Switches, Routers and Load Balancing
 Server NICs
 Software Solutions
BACKUP, RESTORATION AND DISASTER RECOVERY
 Backup Methodologies
 Backup Types
 Backup Rotation Methods
 Highly Available Systems versus DR poor person s DR
 Testing
TROUBLESHOOTING AND PROBLEM DETERMINATION
Using Questioning Techniques
Observing problems
Identifying Contacts
 Discovering Diagnostic Hardware and Software Tools
 Shutdowns
 Selecting the Appropriate Tool and Using It Effectively
 Replacing Defective Hardware Components
 Using a Previous Technician s Documentation
 Using Hot Tips, Fixes, Patches, E-Support, WebPages, CDs
 Gathering Resources to get a Problem Solved
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Provided by Advanced Concepts
About The Training Provider: Advanced Concepts
Advanced Concepts - We are an accredited training provider with local authorities in SA. We have been in the training industry for the past 9 years.
We offer international and national course, instructer led or virtual.
Main source of training is IT and Softskill.
