Server +

Training Provided by Advanced Concepts Server + Course Specifications Exam number: 078826 Course length: 5 days / 8 Evenings Software: MS Windows 2000 Professional Course Description This course concentrates on Server Hardware and the maintenance of Servers and this course vendor neutral. Prerequisites: PC Technician or A + and a Network Background an Advantage Target Students: Students that has already completed A + and Network + and is interested in pursuing a career in Server maintenance Delivery Method: Instructor-led. Benefits: Will obtain a solid understanding of all components making up a server as well as general maintenance and troubleshooting techniques What s Next: Microsoft Certified Systems Engineers, Novell or Unix etc. Course Content: DISK SUBSYSTEMS  Logical & Physical Drivers  SCSI 1, 2 & 3  Single ended Devices  Low Voltage Differential (LVD)  High Voltage Differential (HVD)  SCSI Termination, ID s and LUN s  Hot Spare  Configuring RAID  Adding Drives to the Array  Replacing Existing Drives  Performing an Upgrade Checklist  Planning for Redundancy  Using the Technique of Hot Swap  Creating a Disaster Recovery Plan  Identifying Hot and Cold sites IDE DEVICES  IDE and ATA  ATA Standard  Cabling and Connectors  Master / Slave / Cable Select (CSEL)  SCSI versus ATA/IDE in a Server  Verifying That Drives Are the Appropriate Type  Confirming Termination and Cabling  Cabling and Master/Slave Relationships on ATA/IDE Drives  Integrating the New Drives into the Storage System CPUs AND FIBRE CHANNEL  Clustering Basics, Technologies, Scalability  History of Fiber Channel  Using Fiber Channel  Intel Processors  RISC Processors  Multiprocessing Basics  Threads  SMP Hardware  Operating Systems  Application and SMP  SMP and Performance  Compatibility in Single processor upgrades.  Verifying N1 Stepping, Speed and Cache matching MEMORY  DIPs  SIMMs, DIMMs  Processor Cache  RAID Cache  Write-Back vs. Write-Through Cache  Paged Memory  Memory using Page Files  Interleaved Memory  Shadow Memory  ECC Memory  Extended Date Out (EDO) Memory  Unbuffered vs. Buffered vs. Registered  Hardware Compatibility Lists  RDRAM, DDR SDRAM  DDR vs. Rambus  IBM Memory Expansion Technology (MXT)  Verifying Hardware and OS Support  Verify Memory Compatibility  Perform an Upgrade Checklist  Perform Server Optimization to Make Use of Additional Ram SYSTEM BUS ARCHITECTURE  Bus Basics  PCI Bus Mastering  Hierarchical PCI Bus  Peer PCI Bus  PCI Interrupts  PCI Expansion Slots  PCI Hot Swap  Hot Plug PCI  120: Intelligent Input/Output  AGP  Performing and Upgrade Checklist SERVER FUNCTIONS  Simple Network Management Protocol (SNMP)  Desktop Management Interface (DMI)  Server as a: Gateway, Router, Bridge  Firewall Server  Proxy Server  Database Server  Client/Server  Application Server  Mail, FTP, SNA, RAS, Fax, DNS, WINS, DHCP and Web Server  Planning the installation  Verifying the Installation Plan  Cutting and Crimping Network Cabling  Perform BIOS Upgrade SERVER ETIQUETTE  Dedicated Application Server  Distributed and Peer to Peer Application Server  Proper Planning  Types of Backups  Server Room Hints  Downtime Shutting down NetWare, Windows NT/2000, Unix/Linux, OS/2 INSIDE THE SERVER ROOM Going Up Rack Security  Backbone Cables  Cabel Paths  Electrical Protection  Keyboard, Video and Mouse  Applying Firmware updates  Performing the Upgrade  Maintenance Logs and Service Logs  Installing a UPS and External Devices  Performing a UPS  Limiting Access to the Server Room  Assuring Physical Locks Are on Doors  Establishing Anti-Theft Devices NETWORK OPERATING SYSTEMS  WebSphere Application Server  NetWare Management Portal  NetWare 5.1 and IP  NDS eDirectory  NetWare and Open Standards  Workstation Management  ConsoleOne  Web Collaboration and WebDAV Support  Novell Storage Service, FTP and NNS  Other NetWare Features  Minimum Installation Requirements  Windows 2000  NDS Sizing  Microsoft Active Directory Sizing  Network Compatibility  Wrap Server  Performing an OS Upgrade to Support Multiprocessors NETWORK INTERFACE TECHNOLOGY  Ethernet Basic  Ethernet Cabling  Fiber Optics  100Mbps Ethernet Physical Media  Migration to Gigabit Ethernet  Gigabit Ethernet Physical Cables  IEEE 802.5 Specifications  Token Ring Advantages and Disadvantages  Performance Enhancements  NIC Load Balancing  Resilient Server Links  Self-Healing Drivers  Verifying Network Connectivity  Performing an Upgrade Checklist MORE ON NICs  Infrastructure Concerns  Fault Tolerance Tips and Tricks  Splitting the Network Segment  Switches, Routers and Load Balancing  Server NICs  Software Solutions BACKUP, RESTORATION AND DISASTER RECOVERY  Backup Methodologies  Backup Types  Backup Rotation Methods  Highly Available Systems versus DR poor person s DR  Testing TROUBLESHOOTING AND PROBLEM DETERMINATION Using Questioning Techniques Observing problems Identifying Contacts  Discovering Diagnostic Hardware and Software Tools  Shutdowns  Selecting the Appropriate Tool and Using It Effectively  Replacing Defective Hardware Components  Using a Previous Technician s Documentation  Using Hot Tips, Fixes, Patches, E-Support, WebPages, CDs  Gathering Resources to get a Problem Solved

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