Foundations: Supervisory Excellence

This Program Explores Essential Management/Supervisory Competencies And Incorporates Proven Best Practices To Enable Managers. Supervisors and Team Leaders To Enhance Employee Performance Through Supervisory Excellence.

This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices.

This workshop provides hands-on tools which make transition of the learning to the job easy and effective. In order to assist participants in implementing what they have learned, each participant workbook includes a Personal Action Plan used to set goals, plan activities to achieve these goals and measure their progress. Participants are encouraged to share these plans with their managers and to solicit assistance/coaching to help achieve their goals.

The program contains six modules which address the following:
Module 1: The Role: Key Supervisory Principles and Practices
Module 2: Adaptive Leadership and Influence
Module 3: Communication, Team Building and Motivation
Module 4: Delegating for Productivity and Development
Module 5: Coaching
Module 6: Dealing Effectively with Performance Problems

Participants each receive a detailed participant workbooks which summarizes all the material presented in the program as well as learning activities, job aids, planning tools, action planning tools and more.

Full half-day and one-day versions of each of the modules described above are also available.