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Provided by: Serebra Learning Corporation Strategic Decision Making |
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Training
Provided by Serebra Learning Corporation
The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP, and types of portal technologies--must be closely examined for possible applications that could save money, obtain new customers, or encourage return of existing clientele. This course examines each of these issues and offers IT managers background upon which to base their own strategic decisions. IT managers and other professionals with an interest in IT concerns
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Strategic Decision Making
Audience
IT managers and other professionals with an interest in IT concerns
Topics
Objectives
- Staffing and Equipment Strategies
- recognize the importance of strategic decision making for information technology professionals.
- select examples of tasks that can be outsourced.
- select examples of tasks to perform for insource planning.
- assess the reasoning behind the development of an insource plan to determine whether an appropriate choice has been made.
- select examples of the factors for leasing versus buying equipment.Using IT Business Methods and Technologies
- recognize the benefits of understanding types of IT methods and technologies.
- identify examples of each type of ERP.
- choose the appropriate enterprise resource planning strategy for a hypothetical workplace scenario.
- match strategies used in Customer Relationship Management to examples.
- match types of portal technologies to examples.
- determine whether the appropriate portal technology has been used in a given workplace scenario.
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
