Provided by: Serebra Learning Corporation

Quality Systems Models and Theories

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The implementation of an effective quality system is a vital component of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be effective. As an organization evolves, its quality plan must be monitored and revised in order to reflect these changes. This course explores the quality mission, plan, and methodologies and discusses the importance of effective monitoring, documentation, and implementation. It examines various quality models and theories used in corporations today. This course is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook, and is designed to assist learners as part of their preparation for the ASQ Certified Manager of Quality/Organizational Excellence certification exam. Corporate directors of quality, quality managers and executives involved with quality at the organizational or departmental level within an organization, as well as quality consultants and candidates preparing to take the ASQ exam

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
	Contact Serebra Learning Corporation for more information

Training Presented in:

English

Related Keywords: business strategy operations certified manager quality organizational excellence quality systems models theories developing mission sequence succession activities involved quality missionquality planning deployment documentation what plan should define recognize examples roles involved deploying quality planquality system effectiveness metrics supported balanced scorecard tools managers can review quality systemsbaldrige national award mbnqa criteria categories performance excellenceiso other third-party standards match iso 9000 series principles examples benefits 9001 registration implementationtqm kaizen key elements required effective tqm characteristics benchmarking involved benchmarking processsix sigma what is emphasized six sigma meth

Training Program Details

Audience

Corporate directors of quality, quality managers and executives involved with quality at the organizational or departmental level within an organization, as well as quality consultants and candidates preparing to take the ASQ exam

Topics

Objectives

sequence the succession of activities involved in developing a quality missionQuality Planning, Deployment, and Documentation
identify what a quality plan should define
recognize examples of the roles involved in deploying a quality planQuality System Effectiveness
recognize examples of metrics supported by the balanced scorecard
recognize examples of tools managers can use to review the effectiveness of their quality systemsBaldrige National Quality Award
identify the MBNQA criteria categories for performance excellenceISO and Other Third-party Standards
match ISO 9000 series quality principles to examples
identify the benefits of ISO 9001 registration and implementationTQM and Kaizen
identify the key elements required for effective TQM
identify the characteristics of kaizen Benchmarking
recognize examples of the steps involved in the benchmarking processSix Sigma
identify what is emphasized in the Six Sigma meth

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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