Provided by: Serebra Learning Corporation

Measurement Assessment and Metrics

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Training Provided by Serebra Learning Corporation

Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques used to detect trends of projects and processes. It describes key concepts in statistical analysis and explains how data-gathering affects the people in an organization and vice versa. It is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook and is designed to assist learners as part of their preparation for the ASQ Certified Manager of Quality / Organizational Excellence certification exam. Corporate directors of quality, quality managers and executives involved with quality at the organizational or departmental level within an organization, as well as quality consultants and candidates preparing to take the ASQ exam

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
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Training Presented in:

English

Related Keywords: business strategy operations certified manager quality organizational excellence measurement assessment metrics quality basic statistics match three levels gqm model examplessampling reasons not sampling acquire data sampling types situations which they should be usedstatistical analysis match key concepts statistical analysis descriptionsreliability validity three methods used estimate reliability descriptions four main components descriptionstrend pattern recognize when is appropriate long-range short-range trend analysisvariation distinguish common special causes variation key concepts involved dealing common cause special cause variationprocess capability process terms cpk indicesqualitative quantitative differentiate subjective objective measuressurvey recogn

Training Program Details

Audience

Corporate directors of quality, quality managers and executives involved with quality at the organizational or departmental level within an organization, as well as quality consultants and candidates preparing to take the ASQ exam

Topics

Objectives

match the three levels in the GQM measurement model to examplesSampling
identify reasons for not using sampling to acquire data
match the sampling types to the situations in which they should be usedStatistical Analysis
match key concepts of statistical analysis to descriptionsReliability and Validity
match the three methods used to estimate reliability to their descriptions
match the four main components of validity to their descriptionsTrend and Pattern Analysis
recognize situations when it is appropriate to use long-range or short-range trend analysisVariation
distinguish between common and special causes in variation
identify key concepts involved in dealing with common cause and special cause variationProcess Capability
recognize the capability of a process in terms of Cp and Cpk indicesQualitative and Quantitative Assessment
differentiate between subjective and objective measuresSurvey Analysis and Use
recogn

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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