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Provided by: Serebra Learning Corporation

Building a Quality Management System

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Serebra Learning Corporation


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This course introduces the Quality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and outlines how an organization can begin its ISO journey in an easy-to-understand format. This course is designed for all quality assurance stakeholders desiring an introduction or an update to the ISO 9000:2000 family of standards.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
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Training Presented in:English

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Training Program Details


Audience

This course is designed for all quality assurance stakeholders desiring an introduction or an update to the ISO 9000:2000 family of standards.

Topics

Objectives

    ISO's Quality Management System Model
  • recognize the benefits of establishing a quality management system following the ISO Quality Management System (QMS) model.
  • identify the components of the ISO 9001:2000 Quality Management System (QMS) model.
  • sequence the components of the Quality Management System (QMS) model.
  • determine how the quality processes of an organization correspond to the four QMS model components representing the ISO 9001:2000 requirements.
  • determine how the process illustrated by the QMS model leads to continual improvement and customer satisfaction.Your Journey toward ISO 9001:2000 Certification
  • identify the importance of every employee's contribution to implementing a quality management system according to the ISO 9001:2000 requirements.
  • identify methods for obtaining the knowledge and proficiencies needed for ISO 9001:2000 certification.
  • identify the steps that are required to conduct a gap analysis as a means of planning for ISO 9001:2

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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