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Provided by: Serebra Learning Corporation Overview of Business Process Management |
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Training
Provided by Serebra Learning Corporation
In today's business world, competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while remaining competitive in the market? The answer is a Six Sigma approach to business process management. This course examines the basics of adopting a Six Sigma approach firmly bound to customer needs and bottom-line results. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a Six Sigma proposal; and organizations implementing a Six Sigma project
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Overview of Business Process Management
Audience
Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a Six Sigma proposal; and organizations implementing a Six Sigma project
Topics
Objectives
- Fundamentals of Processes
- recognize the benefits associated with using Six Sigma as a process management tool.
- match the two types of inputs with examples.
- match types of functions to examples.
- determine whether examples of variables are Key Process Output Variables (KPOV) or Critical to Quality (CTQ).
- determine which elements of a manufacturing process have been correctly identified in a given scenario.
- identify the missing role from a fictitious Six Sigma project.
- classify processes according to their types.The Elements of Process Management
- recognize the benefits associated with linking business processes to customer needs.
- select the best course of action to successfully align business processes with customer needs in a given scenario.
- determine which organizational needs for attaining strategic improvement have been fulfilled effectively in a given example.
- determine which metrics have the appropriate characteristics for use on a Six Sigma p
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
