Provided by: Serebra Learning Corporation

Six Sigma Team Dynamics and Performance

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Yogi Berra once said, "The other teams could make trouble for us if they win." While the quote is just one of Mr. Berra's many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the Six Sigma world. In fact, more than one Six Sigma expert has stated unequivocally that without effective teamwork, a process improvement project will fail. So how is effective teamwork ensured? The best way is by understanding Six Sigma team dynamics--that is, the way in which team members work together and interact. The more that team members understand team dynamics, the greater the team's collective performance is likely to be. This course, Six Sigma Team Dynamics and Performance, is a guide for understanding and improving Six Sigma teamwork. You'll learn about team member roles, responsibilities, and interaction styles, as well as methods for resolving team and people problems. In addition, you'll learn about that all-important organizat Candidates for black belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a Six Sigma proposal; and organizations implementing a Six Sigma project

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
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Training Presented in:

English

Related Keywords: business strategy operations six sigma black belt define phase team dynamics performance benefits can reap understanding match roles examples member interaction styles choose example resolves people problem match team problems appropriate method avoid them meetings meeting factors should determined first team meeting sequence examples used creating affinity diagram apply given scenario determine if multi-voting method correctly

Training Program Details

Audience

Candidates for black belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a Six Sigma proposal; and organizations implementing a Six Sigma project

Topics

Objectives

identify the benefits a Six Sigma team can reap from understanding team dynamics.
match Six Sigma team roles with examples.
match Six Sigma team member interaction styles with examples.
choose the example that resolves a people problem.
match team problems with the appropriate method to avoid them.Team Meetings
identify the benefits of understanding team meeting dynamics.
identify examples of factors that should be determined at the first team meeting.
sequence examples of the steps used in creating an affinity diagram.
apply the steps used in creating an affinity diagram in a given business scenario.
determine if a Six Sigma team used the multi-voting method correctly.

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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