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Six Sigma DMAIC Defining the Problem

Serebra Learning Corporation
Training Provided by Serebra Learning Corporation What's your problem? It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for developing a problem statement, measuring your Six Sigma project, and determining its goal. In the second lesson, "The SIPOC Diagram," you'll learn how to create, and then apply, this useful tool to your unique situation. Finally, in "Stakeholder Analysis," you'll learn the subtleties of identifying and managing the very people whose buy-in you need to guarantee the success of your Six Sigma project. Potential Six Sigma Green Belts and other Six Sigma team members in companies that have already made the decision to implement Six Sigma
This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Contact Serebra Learning Corporation for more information
Training Presented in:English
Six Sigma DMAIC Defining the Problem

Audience

Potential Six Sigma Green Belts and other Six Sigma team members in companies that have already made the decision to implement Six Sigma

Topics

Objectives

    The Project Charter: Focusing on the Problem
  • recognize the benefits of creating a project charter.
  • apply the guidelines for developing a problem statement in a given business situation.
  • modify the approach a company takes to measure a hypothetical problem in a business process.
  • select statements that reflect the guidelines used to create a SMART project goal.The SIPOC Diagram: Communicating the Problem
  • recognize the benefits of using a SIPOC diagram.
  • match the elements of the SIPOC diagram with examples of each.
  • apply the steps for creating a SIPOC diagram for a given business scenario. Stakeholder Analysis: Reducing Resistance to Change
  • recognize the benefits of employing stakeholder analysis.
  • identify which questions to ask when identifying stakeholders.
  • match levels of stakeholder commitment with examples of each.
  • employ strategies for effectively managing stakeholder commitment in a given business situation.
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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This page was last updated on sb5- 09/08/08 at 18:24:54 - 12:03:22