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Provided by: Serebra Learning Corporation Managing Yourself and Those Around You |
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Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support professionals and executive secretaries who wish to improve their management skills.
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Training
Provided by Serebra Learning Corporation
Managing Yourself and Those Around You
Audience
Administrative support professionals and executive secretaries who wish to improve their management skills.
TopicsObjectives- Time and Stress Management
- recognize the benefits of successful time and stress management.
- match stress reducing organizational strategies to given examples.
- match the strategy that will help organize an administrative team, to a specific example of that strategy.
- apply effective time management strategies when coping with specified time management problems.
- choose the appropriate action to deal with calls and visitors, in a given scenario.Partnerships and Information Networks
- recognize the benefits of effective partnerships and information networks.
- apply strategies that establish partnerships within a given organization.
- select approaches for establishing an information network.Creative Problem Solving
- recognize the benefits of creative problem solving.
- identify appropriate questions to ask, in order to clarify the problems involved in a difficult situation.
- use clarifying techniques to analyze a specified problem.
- apply techniques of g
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1, 825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
