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Provided by: Serebra Learning Corporation Preventing Problem Performance |
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Training
Provided by Serebra Learning Corporation
Obviously, one of the starting points for managing problem performance is to prevent it from becoming so. This is a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the worker. For established workers, if you want to avoid problem performance, it is essential for employees to see clearly what is expected of them. No employee can be criticized for problem performance when no one has explained to him or her the required standard of work. But telling workers what is expected of them is not the end of the story. Performance management is an on-going process and, to be effective at it, a manager must be skilled in giving feedback, and aware of some of the common problems that most managers encounter in giving feedback. Managers, supervisors, project team leaders, and human resource professionals who need to deal with problem performance both informally and formally
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Preventing Problem Performance
Audience
Managers, supervisors, project team leaders, and human resource professionals who need to deal with problem performance both informally and formally
Topics
Objectives
- Choosing the Right People
- recognize the benefits of choosing the right people as a way of preventing problem performance.
- analyze a given situation to identify job design factors that affect performance.
- use selection techniques to prevent problem performance in a given scenario.
- use probationary periods to prevent problem performance in a given scenario.Performance Expectations
- recognize the benefits of establishing and communicating performance expectations to prevent problem performance.
- describe how motivation is affected by goals.
- analyze a given situation to identify effective performance standards.
- identify the characteristics of effective communication of performance standards. Giving Performance Feedback
- recognize the benefits of giving effective performance feedback to employees.
- characterize the principles of performance feedback.
- use effective performance feedback techniques in a given scenario.
- characterize mistakes in giving perfo
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
