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Provided by: Serebra Learning Corporation

Managing Conflict in the Workplace Simulation

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Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in the workplace, unspoken and harbored conflicts will boil and fester until productivity grinds to a halt. Knowing how and when to address issues of conflict will help you to cut away destructive behaviors, encourage healthy arguments, and create an environment full of vigor and embracing of change. The Managing Conflict in the Workplace Simulation will help you to practice all this and more. The Managing Conflict in the Workplace Simulation comprises three scenarios and is based on the SkillSoft series "Dealing with Conflict in the Workplace." Throughout the simulation links are provided to the following SkillSoft cou Managers seeking strategies to resolve conflict in the workplace.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Contact Serebra Learning Corporation for more information
Training Presented in:English
Related Keywords:  professional   effectiveness   communication   dealing   conflict   workplace   managing   simulation   exhibiting   healthy attitude   creating   collaborative   culture   encouraging   effective   argument   challenge   coercing   compliance   arbitrating   resolve   mediating   solution   adopting   long-term approach   resolving 

Training Program Details

Audience

Managers seeking strategies to resolve conflict in the workplace.

Topics

Objectives

    Managing Conflict in the Workplace Simulation
  • exhibiting a healthy attitude toward conflict
  • creating a collaborative culture
  • encouraging effective argument and challenge
  • coercing compliance
  • arbitrating to resolve conflict
  • mediating a solution
  • adopting a long-term approach to resolving conflict

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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This page was last updated on sb5 - 07/18/08 at 04:22:22 - 04:36:09