Provided by: Serebra Learning Corporation

Listening for Higher Purposes

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Training Provided by Serebra Learning Corporation

Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding. Persons at all levels of an organization. It is particularly useful to those who need strong listening skills, such as managers and team members, to be effective in the workplace.

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
	Contact Serebra Learning Corporation for more information

Training Presented in:

English

Related Keywords: professional effectiveness communication effective listening skills higher purposes critical benefits knowing how listen critically match each factor influences speaker s credibility its recognize questions will help determine truth inductive deductive argument given scenario apply critical listening recognize errors reasoning emotions being able emotional appeals common emotional appeals dealing emotive words empathetic empathetic listening apply strategies creating supportive climate situation ground rules examples key strategies focusing attention match each technique responding speaker t

Training Program Details

Audience

Persons at all levels of an organization. It is particularly useful to those who need strong listening skills, such as managers and team members, to be effective in the workplace.

Topics

Objectives

identify the benefits of knowing how to listen critically.
match each factor that influences a speaker's credibility with its description.
recognize questions that will help you determine the truth of an inductive or deductive argument, given a scenario.
apply critical listening to recognize errors in reasoning, in a given listening scenario.Emotions and Critical Listening
identify the benefits of being able to listen critically to emotional appeals.
identify common emotional appeals.
identify the steps for dealing with emotive words.Empathetic Listening
identify the benefits of using empathetic listening.
apply the strategies for creating a supportive climate in an empathetic listening situation.
apply the ground rules for empathetic listening to an empathetic listening situation.
identify examples of key strategies for focusing attention in an empathetic listening situation.
match each technique for responding to a speaker t

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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