Provided by: Serebra Learning Corporation

Enhancing Your Listening Skills

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Training Provided by Serebra Learning Corporation

Have you ever been taken by surprise by an unexpected deadline? Have you ever left a meeting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your co-workers, solve problems, and be successful in your work. However, most people don't listen very well. This course will help you to improve your ability to listen to others. You will learn the skills you need to understand what people say, read their unconscious nonverbal messages, and get others to want to listen to you. You also learn how to apply these skills in a variety of business situations such as interviews, business meetings, and negotiations. People at all levels of an organization. This course is particularly useful to those who need strong listening skills, such as managers and team members, to be effective in the workplace.

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
	Contact Serebra Learning Corporation for more information

Training Presented in:

English

Related Keywords: professional effectiveness communication effective listening skills enhancing improving recognize benefits personal best practices yourself match strategies effectively listening others an example each use strategies listen effectively another person given scenario effectively handling emotional hot buttons given scenario listen nonverbal behaviors speakers can encourage others guidelines encouraging others apply confrontation situations listening effectively professional situations sele

Training Program Details

Audience

People at all levels of an organization. This course is particularly useful to those who need strong listening skills, such as managers and team members, to be effective in the workplace.

Topics

Objectives

recognize the benefits of improving personal listening skills.
identify the best practices for listening to yourself.
match the strategies for effectively listening to others with an example of each.
use strategies to listen effectively to another person in a given scenario.
identify strategies for effectively handling emotional "hot buttons."
use the strategies for effectively handling emotional "hot buttons," given a scenario.Getting Others to Listen
identify the benefits of getting others to listen.
identify nonverbal behaviors that speakers can use to encourage others to listen.
identify the guidelines for encouraging others to listen.
use the guidelines to encourage others to listen in a given scenario.
apply the strategies that encourage others to listen during a confrontation, given a scenario.Listening in Professional Situations
identify the benefits of listening effectively in professional situations.
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About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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