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Provided by: Serebra Learning Corporation

Essentials of Electronic Communication

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Serebra Learning Corporation


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Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding of e-mail essentials. Individuals who use e-mail for their personal correspondence or while doing their jobs; managers and business leaders who want to maximize business opportunities and strengthen their organization as a whole.

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Contact Serebra Learning Corporation for more information
Training Presented in:English

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Training Program Details


Audience

Individuals who use e-mail for their personal correspondence or while doing their jobs; managers and business leaders who want to maximize business opportunities and strengthen their organization as a whole.

Topics

Objectives

    E-mail Fundamentals
  • identify benefits of learning the fundamentals of e-mail.
  • identify ways that e-mail has improved communication.
  • identify how e-mail has made a difference in the workplace. Writing Effective E-mail
  • recognize the benefits of writing effective e-mail.
  • identify the rules of e-mail etiquette.
  • recognize the rules for proper form and style in an e-mail.
  • apply the rules for proper style and form for e-mail for a given scenario.
  • identify the points to consider when using form letters in e-mail. Protecting Your E-mail
  • recognize the benefits of defensive e-mail practices.
  • identify methods used in protecting against e-mail viruses.
  • identify methods of safeguarding e-mail privacy.
  • recognize three truths that apply to e-mail law.
  • identify important rules for backing up e-mail files.

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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