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Provided by: Serebra Learning Corporation

Increasing Your Emotional Intelligence

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Serebra Learning Corporation


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In today's workplace, you need to have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by what they think, and that concrete techniques exist for gaining control of their feelings. This course will provide you with the skills to increase your emotional intelligence so that you can become an effective contributor in the work force. Anyone who works or deals with people

Training Avaliability and Delivery

This is primarily online training
on-line e-learning cbt (computer based)This is an online eLearning or CBT training program
Contact Serebra Learning Corporation for more information
Training Presented in:English

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Training Program Details


Audience

Anyone who works or deals with people

Topics

Objectives

    Emotional and Intellectual Intelligence
  • recognize the importance of increasing emotional intelligence to success.
  • identify the characteristics of emotional and intellectual intelligence.
  • apply constructive thinking to experiences.
  • differentiate between the characteristics of the rational and experiential minds.Using Emotional Intelligence at Work
  • recognize the benefits of constructive thinking.
  • identify the characteristics of how high achievers think.
  • identify the ways to apply constructive thinking at work.
  • identify how thought processes produce emotions.The Source of Emotional Intelligence
  • recognize the value of understanding where emotional intelligence comes from.
  • identify the reasons that belief systems develop.
  • identify ways that constructive thinking changes.
  • select coping skills often displayed by those who survive deprived environments.Improving Your Emotional Intelligence
  • recognize the value of improving emotional intelligence.

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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