Provided by: Serebra Learning Corporation

Getting Results through Communication

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Training Provided by Serebra Learning Corporation

When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized authority. This course is designed to help you become a more effective communicator so that you can become more productive and use written and spoken communication to achieve results. Any staff or team member who doesn't have any direct or formal authority seeking to achieve results through the use of written and oral communication skills

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
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Training Presented in:

English

Related Keywords: professional effectiveness communication results authority written importance being able appropriately achieve results select tactics help improve business writing match types writing pitfalls examples determine whether excerpt business document has capacity persuade reader oral benefits associated tool attaining results ways improving credibility apply positive strategies influencing colleague role-play scenario most common causes conflict workplace determine whether handling co-worker were followed given scenario presentations value presentations as communication tool pre-presentation strategies will increase likeli

Training Program Details

Audience

Any staff or team member who doesn't have any direct or formal authority seeking to achieve results through the use of written and oral communication skills

Topics

Objectives

identify the importance of being able to use written communication appropriately to achieve results without authority.
select tactics that help improve business writing.
match types of writing pitfalls with examples.
determine whether an excerpt of a business document has the capacity to persuade the reader.Oral Communication
identify benefits associated with using oral communication as a tool for attaining results without authority.
identify ways of improving credibility.
apply positive strategies for influencing a colleague in a role-play scenario.
identify the most common causes of conflict in the workplace.
determine whether the steps for handling a conflict with a co-worker were appropriately followed in a given scenario.Communication through Presentations
identify the value of using presentations as a communication tool to achieve results without authority.
identify pre-presentation strategies that will increase the likeli

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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