Provided by: Serebra Learning Corporation

Cross-cultural Communications Simulation

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Training Provided by Serebra Learning Corporation

You're the newly hired general manager of the Springfield Strikers, a women's professional soccer team. The team had a mediocre record over the past season and did not draw as many fans as the more successful teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto, the coach of the Springfield Strikers who is from Spain, to discuss the status of the team and her performance in the past season. Later in the simulation, you will try to sign foreign free agents to play for the Strikers. These conversations will put your cross-cultural communication and negotiation skills to the test. This simulation is based on the SkillSoft series "International Communications" and contains links to the following courses: COMM0021, COMM0022, and COMM0023. Managers, supervisors, and anyone who communicates globally in their organization.

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
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Training Presented in:

English

Related Keywords: professional effectiveness communication international communications cross-cultural simulation dealing effectively barriers when communicating cross-cultural situations members high-context culture low-context culture responding direct communicators indirect communicators listening actively following global negotiating protocols

Training Program Details

Audience

Managers, supervisors, and anyone who communicates globally in their organization.

Topics

Objectives

dealing effectively with barriers when communicating in cross-cultural situations.
communicating with members of a high-context culture.
communicating with members of a low-context culture.
responding to direct communicators.
responding to indirect communicators.
listening actively.
following global negotiating protocols.

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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