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Provided by: Serebra Learning Corporation Managing Delivery |
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Training
Provided by Serebra Learning Corporation
Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what you can offer them, you must deliver effective project management throughout the consulting assignment. Set milestones to check on performance regularly, and implement monitoring and control systems. Keeping motivated and focused will also be a challenge, particularly if the project is lengthy and demanding. It is unlikely that everything will run smoothly. You may experience difficulties that push you to the limit. But all is not lost. The way that you handle problems will be the deciding factor as to whether you gain repeat business or not. Most of all, as an external consultant, you are an agent for change. Impro Anyone with some specialist knowledge and general management experience who has recently moved, or is considering moving, into external consulting
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Managing Delivery
Audience
Anyone with some specialist knowledge and general management experience who has recently moved, or is considering moving, into external consulting
Topics
Objectives
- Managing Consulting Projects
- recognize the benefits of managing projects more effectively.
- identify the key reasons for setting milestones.
- predict the outcome of a given consulting assignment using a Gantt chart.
- recognize effective ways of keeping motivated and focused during an external consulting assignment.Managing and Resolving Problems
- recognize the benefits of resolving difficulties quickly and effectively.
- distinguish between typical sources of friction in consulting assignments.
- characterize the different parts of an Ishikawa diagram.
- make an appropriate recommendation to resolve problems for a specific consulting project, using an Ishikawa diagram.The Consultant as Change Agent
- recognize the benefits of implementing and maintaining change as part of the role of an external consultant.
- differentiate between the internal and external reasons why change is resisted.
- use appropriate methods for overcoming resistance to change in a specific sce
About The Training Provider: Serebra Learning Corporation
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
