Connecting the world, the telecommunications industry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies pose significant threats to carriers relying upon aging infrastructures and out-dated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation, convergence, and/or costly technological upgrades. This course is designed to help learners gain an understanding of the telecommunications industry, the tumultuous regulatory environment surrounding it, the technological challenges hindering it, and the strategies and solutions required to suc This course is designed for management consultants and sales personnel seeking an overview of the telecommunications industry, corporate and enterprise-wide business managers who will be dealing with or seeking business opportunities in this sector, and entry-level employees taking up positions within the industry.
Training Avaliability and Delivery
This is primarily online training
This is an online eLearning or CBT training program
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This course is designed for management consultants and sales personnel seeking an overview of the telecommunications industry, corporate and enterprise-wide business managers who will be dealing with or seeking business opportunities in this sector, and entry-level employees taking up positions within the industry.
Topics
Objectives
Telecommunications Industry Primer
recognize the benefit of understanding the major segments and technologies within the telecom industry.
match examples of the four major segments of the telecommunications industry to the services they provide.
distinguish between the characteristics of circuit- and packet-switched transmissions.
match the three major categories of telecom technologies to examples of each.Telecommunications Regulations and Drivers
recognize the advantages of understanding how the regulatory environment and business drivers impact the telecom industry.
determine how the 1996 Telecommunications Act impacted the telecom industry.
match the types of telecom carriers identified by the Telecom Act of 1996 with examples of their regulatory distinctions within the industry.
recognize the major points of contention between the Regional Bell Operating Companies (RBOCs) and the Federal Communications Commission (FCC).
match the five trends driving the t
About Serebra Learning Corporation - Training Provider
Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...
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