Provided by: Serebra Learning Corporation

Initiating Outbound Sales Calls

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Training Provided by Serebra Learning Corporation

Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and call screeners and for making a successful initial contact with a customer. You will also learn the four profile types and strategies for creating account profiles. In this course, you will learn how to assess a sales opportunity, the four factors used to qualify an outbound sales opportunity, and strategies for qualifying a sales opportunity. The course also addresses strategies for making an effective transition to the next stage of the inside sales approach. Entry-level inside sales agents handling outbound sales calls

Training Avaliability and Delivery

This is primarily online training
	This is an online eLearning or CBT training program
	Contact Serebra Learning Corporation for more information

Training Presented in:

English

Related Keywords: sales customer facing skills initiating outbound calls making call recognize importance successful initial contact match four essential elements effective voice-mail message examples script voice-mail message given scenario incorporates all essential elements strategies dealing effectively call screeners sales approach account profiling creating profiles outbound sales calls profile types determine appropriate questions ask complete given scenario opportunity assessment assessing opportunities assess whether there an opportunity presentation given outb

Training Program Details

Audience

Entry-level inside sales agents handling outbound sales calls

Topics

Objectives

recognize the importance of making a successful initial contact in an outbound sales call.
match the four essential elements of an effective voice-mail message to examples.
script a voice-mail message for a given scenario that incorporates all four essential elements.
identify examples of strategies for dealing effectively with call screeners in the inside sales approach.Account Profiling for Outbound Calls
recognize the importance of creating account profiles for outbound sales calls.
match the four profile types with the appropriate profiling questions.
determine the appropriate profiling questions to ask to complete an account profile for a given outbound call scenario.Opportunity Assessment in Outbound Calls
recognize the importance of assessing sales opportunities in outbound sales calls.
identify the questions to ask to assess the opportunity.
determine whether there is an opportunity for a presentation in a given outb

About Serebra Learning Corporation - Training Provider

Serebra Learning Corporation - Serebra Learning Corporation provides technology-based training solutions through a combination of Cortex, its proprietary learning management system (LMS), and a curriculum catalog with over 1,825 current courseware titles. Founded in 1987 (as FirstClass Systems, with a name change to Serebra in 2001), Serebra has over sixteen years" experience delivering e-learning solutions to both...

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