Basic color laser theory and troubleshooting

This is a class for the beginning technician. Class will cover: Brief history of color laser printing technology with an introduction to major manufacturers equipment, theory of color laser technology with an emphasis on major component differences, major components, high mortality parts, evolution of design, and industry terminology, basic troubleshooting, use of manuals and reference guides, diagnosing multiple trouble codes, color print defects, use of flowcharts, P.O.S.T.. reset codes, maintenance menus, and customer communication skills.