Training
Provided by Last Minute Training
This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients. Some examples of the topics covered include:
* Setting service boundaries and managing expectations
* Establishing clear communication with clients to avoid misunderstandings
* Guiding staff to effective client management without risking the business or isolating the client
* The indecisive client: save time and money by guiding a client who can t decide to making a final decision
* Firing a client who is holding you and your business back. When and how to do it.
* And much more.
| This is primarily ilt training |  | Contact Last Minute Training for more information |
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| Course Level: | introductory | | Duration: | 3 hours | | Training Presented in: | English |
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