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Provided by: Last Minute Training Telemarketing - Using A Telephone as a Sales ToolCall Center Training |
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Training
Provided by Last Minute Training
The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically increase your sales success. This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.
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Telemarketing - Using A Telephone as a Sales Tool
1. Introduction and Course Overview
2. Pre-Assignment Review
3. Change Your Skills, Change Your Income
4. Separating Your Company from the Competition
* The Status Quo
5. Building Trust and Respect
* Building Trust
6. Johari Windows
* What Is The Johari Window?
* The Johari Styles
7. The Importance of Good Communication Skills
* Ten Key Elements
* A Crazy Idea
8. Developing Your Script
* The Basic Script
* Sample Script
* Making the Script Yours
* Developing Your Script
9. Pre-Call Planning
10. Phone Tag and Call Backs
11. Follow-Up
12. Your Sales Message When You Must Sell by Telephone
2. Pre-Assignment Review
3. Change Your Skills, Change Your Income
4. Separating Your Company from the Competition
* The Status Quo
5. Building Trust and Respect
* Building Trust
6. Johari Windows
* What Is The Johari Window?
* The Johari Styles
7. The Importance of Good Communication Skills
* Ten Key Elements
* A Crazy Idea
8. Developing Your Script
* The Basic Script
* Sample Script
* Making the Script Yours
* Developing Your Script
9. Pre-Call Planning
10. Phone Tag and Call Backs
11. Follow-Up
12. Your Sales Message When You Must Sell by Telephone
About The Training Provider: Last Minute Training
Last Minute Training - Last Minute Training Corp. works similar to last minute discounted travel. We sell training seminars at deep discounts on a last minute basis. If you want to save 30 - 60 off high quality training seminars and have the flexibility to attend with only a few days notice check out our website and see if the training you are looking for is on sale. While your there set up and free account...
