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Provided by: Last Minute Training The Management Success Formula (3 Days)Managing People |
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This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager. Competencies addressed in the program include delegating, resolving conflict, motivating, setting expectations, planning and prioritizing, discipline, training and team-building.
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Training
Provided by Last Minute Training
The Management Success Formula (3 Days)
1.
Day One
1. Introduction / Course Overview
2. Adjusting to Your Management/ Supervisor Role
* The Average Manager/ Spvr
* Then and Now
* Making the Transition
* Case Studies
* Puzzle Exercise
3. Manager/ Supervisor's Responsibilities
4. Making Plans
* Urgent / Important Matrix
* Prioritizing
* Elements of Planning
* Planning to Plan
5. Setting Goals
* S. M.A. R.T. Goals
* Personal
* Positive
* Documented
6. Leadership
* What is Leadership?
* Brief History of Leadership Studies
* The Leadership Formula
* Direction and Support
7. Situational Leadership Model
* Characteristics of the Four Quadrants
* Applying SLM in your workplace
Day Two
1. Dealing With Problem Employees
2. Teamwork & Synergy
* Advantages / Disadvantages
3. Trust
* H. O.C. T.
* Building Trust and Collaboration
* What Trust Brings to the Team
4. Team Development
* Four Stages of Teams
* Manager's Role in a Developing Team
* Key Factors
* Team Problem-Solving
* Team Leadership
* Characteristics of Vital Team Players
5. Communication
* Barriers
* Active Listening
* Asking Questions
o Types of Questions
Day Three
1. The Communication Funnel
2. Motivation
* Top Ten (Daily Checklist)
3. Handling New Employees
* Orientation
* Follow-up
4. Employee Training
* Guidelines
5. Feedback
* Supportive
* Corrective
* Criteria for Effective Feedback
6. Delegation
* Definitions
* Advantages / Disadvantages
* Resistance
* How To
* When Not To
* Do's & Don'ts
* Degrees of Delegation
7. Confict
* When to Intervene
* Resolving Conflict
* Problem-Solving Process
8. Discipline
* Defined
* Displinary Meeting
* Checklist
9. Review & Wrap-up
Day One
1. Introduction / Course Overview
2. Adjusting to Your Management/ Supervisor Role
* The Average Manager/ Spvr
* Then and Now
* Making the Transition
* Case Studies
* Puzzle Exercise
3. Manager/ Supervisor's Responsibilities
4. Making Plans
* Urgent / Important Matrix
* Prioritizing
* Elements of Planning
* Planning to Plan
5. Setting Goals
* S. M.A. R.T. Goals
* Personal
* Positive
* Documented
6. Leadership
* What is Leadership?
* Brief History of Leadership Studies
* The Leadership Formula
* Direction and Support
7. Situational Leadership Model
* Characteristics of the Four Quadrants
* Applying SLM in your workplace
Day Two
1. Dealing With Problem Employees
2. Teamwork & Synergy
* Advantages / Disadvantages
3. Trust
* H. O.C. T.
* Building Trust and Collaboration
* What Trust Brings to the Team
4. Team Development
* Four Stages of Teams
* Manager's Role in a Developing Team
* Key Factors
* Team Problem-Solving
* Team Leadership
* Characteristics of Vital Team Players
5. Communication
* Barriers
* Active Listening
* Asking Questions
o Types of Questions
Day Three
1. The Communication Funnel
2. Motivation
* Top Ten (Daily Checklist)
3. Handling New Employees
* Orientation
* Follow-up
4. Employee Training
* Guidelines
5. Feedback
* Supportive
* Corrective
* Criteria for Effective Feedback
6. Delegation
* Definitions
* Advantages / Disadvantages
* Resistance
* How To
* When Not To
* Do's & Don'ts
* Degrees of Delegation
7. Confict
* When to Intervene
* Resolving Conflict
* Problem-Solving Process
8. Discipline
* Defined
* Displinary Meeting
* Checklist
9. Review & Wrap-up
About The Training Provider: Last Minute Training
Last Minute Training - Last Minute Training Corp. works similar to last minute discounted travel. We sell training seminars at deep discounts on a last minute basis. If you want to save 30 - 60 off high quality training seminars and have the flexibility to attend with only a few days notice check out our website and see if the training you are looking for is on sale. While your there set up and free account...
