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Provided by: Last Minute Training

Outlook Basic

Outlook

Last Minute Training
Training Provided by Last Minute Training Location: Toronto Date: 2008-05-22 List Price: $230 Offered Price: $184. 00 Seats Available: 2 This course provides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information. For more information please call 1-877-313-8881 or copy this link into your browser: http://www. lastminutetraining. ca/ courses. php/ course/ 3474/ Outlook-Basic
This is primarily ilt training
Contact Last Minute Training for more information
Course Level:introductory
Duration:1 days
Training Presented in:English
Outlook Basic Unit 1 : Getting started

Topic A: 0 The program window
A-1: Exploring the Outlook window


A-2: Examining the Navigation pane


A-3: Accessing folders


A-4: Using the Advanced toolbar


A-5: Using the Reading pane



Topic B: 0 Outlook Today
B-1: Accessing folders from Outlook Today


B-2: Customizing Outlook Today



Topic C: 0 Getting help
C-1: Using the Type a question for help box


C-2: Using the Office Assistant


C-3: Using the Microsoft Outlook Help task pane



Unit 2 : E-mail

Topic A: 0 E-mail accounts
A-1: Discussing Microsoft Exchange Server


A-2: Configuring a Hotmail account


A-3: Configuring a POP3 account



Topic B: 0 E-mail messages
B-1: Exploring the Inbox


B-2: Reading a message


B-3: Creating and sending a message


B-4: Working with automation features


B-5: Replying to a message


B-6: Formatting a message


B-7: Checking a message s spelling



Topic C: 0 Handling messages
C-1: Attaching a file to a message


C-2: Saving an attachment


C-3: Saving a message as a file


C-4: Forwarding a message


C-5: Deleting and restoring a message



Unit 3 : E-mail management

Topic A: 0 Managing e-mail
A-1: Defining delivery options


A-2: Setting up a Search Folder


A-3: Using a Search Folder


A-4: Flagging an e-mail message


A-5: Reading a read receipt



Topic B: 0 Printing messages
B-1: Customizing page setup for printing


B-2: Printing a message



Topic C: 0 Address books
C-1: Setting up an address book


C-2: Using an address book


C-3: Addressing a message to multiple recipients


C-4: Using mail merge



Unit 4 : Contact management

Topic A: 0 Managing contacts
A-1: Exploring the Contacts folder


A-2: Adding a new contact


A-3: Editing a contact


A-4: Adding a contact from the same company


A-5: Viewing your contacts


A-6: Creating and using a distribution list



Topic B: 0 Categories
B-1: Categorizing a contact


B-2: Creating a user-defined category


B-3: Assigning a user-defined category



Unit 5 : Tasks

Topic A: 0 Working with tasks
A-1: Exploring the Tasks folder


A-2: Creating and deleting tasks


A-3: Editing a task


A-4: Adding a recurring task


A-5: Marking a task as completed


A-6: Inserting a task into a message


A-7: Categorizing a task


A-8: Viewing tasks



Topic B: 0 Managing tasks
B-1: Assigning a task


B-2: Accepting a task request


B-3: Sending a task status report


B-4: Tracking an assigned task



Unit 6 : Appointments and events

Topic A: 0 Creating and sending appointments
A-1: Exploring the Calendar


A-2: Setting up an appointment


A-3: Adding a recurring appointment


A-4: Exploring Day and Week views


A-5: Exploring Month view


A-6: Displaying multiple time zones


A-7: Inserting an appointment into a message



Topic B: 0 Categorizing appointments
B-1: Categorizing an appointment


B-2: Using colors to differentiate appointments



Topic C: 0 Modifying appointments
C-1: Editing an appointment s text


C-2: Modifying a recurring appointment


C-3: Deleting and restoring an appointment



Topic D: 0 Working with events
D-1: Adding a multi-day event


D-2: Adding an annual event



Unit 7 : Meeting requests and responses

Topic A: 0 Working with meeting requests
A-1: Planning a meeting


A-2: Creating and sending a meeting request


A-3: Discussing the meeting workspace



Topic B: 0 Responding to meeting requests
B-1: Reading and accepting a meeting request


B-2: Receiving a New Time Proposed message


B-3: Declining a meeting request



Topic C: 0 Handling meeting responses
C-1: Reviewing meeting responses


C-2: Canceling a meeting



Topic D: 0 Microsoft NetMeeting
D-1: Discussing NetMeeting


D-2: Scheduling a NetMeeting


D-3: Using NetMeeting



Unit 8 : Customizing Outlook

Topic A: 0 Personal folders
A-1: Creating a personal folder


A-2: Adding a subfolder


A-3: Moving and renaming a subfolder


A-4: Deleting and restoring a subfolder


A-5: Closing and opening a personal folder


A-6: Moving messages between folders



Topic B: 0 Organizing folders
B-1: Using folders to organize the Inbox


B-2: Using colors to organize the Inbox


B-3: Using views to organize the Inbox


B-4: Managing junk e-mail



Topic C: 0 Signatures
C-1: Defining a signature


C-2: Modifying a signature


C-3: Using signatures



Topic D: 0 Voting buttons
D-1: Adding voting buttons to a message


D-2: Replying to a message with voting buttons



Topic E: 0 Interacting with the Internet
E-1: Setting up a home page for a folder


E-2: Assigning and deleting a hyperlink


E-3: Using Outlook from Internet Explorer



Appendix A : Instant messaging

Topic A: 0 Sending and receiving instant messages

Appendix B : MOS exam objectives map

Topic A: 0 Comprehensive exam objectives
About The Training Provider: Last Minute Training
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