Lean Six Sigma

Syllabus

Lesson 1- Introduction
Introduction reviews the basics of the Six Sigma methodology, and why it is important to the business. The managerial and technical level are introduced, along with a review of Critical to Quality (CTQ), Voice of the Customer (VOC), and how to establish specifications. The Six Sigma infrastructure is introduced- Project Sponsor, Black Belt, Green Belt, and Core Team

Lesson 2- Define Stage
Define Stage introduces the DMAIC process, and defines the Define Stage. We cover the various elements of this stage including project definition, process flow diagram, SIPOC, problem and objective statement, and the project charter.

Lesson 3- Measure Stage
Measure Stage defines measurement, and how it fits into the Six Sigma methodology. We review CTQ, process inputs (X) and outputs (Y), how to measure these characteristics, our data collection plan, and measurement effectiveness.

Lesson 4- Analyze Stage
Analyze Stage reviews the various graphical and statistical techniques for interpreting measurement data. We introduce statistics, control charts, scatter plots, how to develop trends and correlations, sample size needs, and defect definition.

Lesson 5- Improve Stage
Improve Stage explains how to develop improvement plans. We explain the importance of experiments, the various types, and how to generate designs of experiments.

Lesson 6- Control Stage
Control Stage ensures that we lock in the gains obtained from our improvement plan. We introduce the Process Management Summary, Process Control Plan, Statistical Process Control (SPC) basics, and the Response Plan.