Facilitation Skills for IT Professionals 2 Days

Learn how to plan and effectively facilitate meetings of any size using proven facilitation techniques that will ensure your meeting objectives are achieved. This course also covers how to plan and facilitate JAD type user requirements gathering sessions, data modeling sessions, Use Case development sessions and general user requirements gathering and validation sessions.
Several case-study driven workshops and simulations provide all participants with full hands-on facilitation practice, as well as the opportunity to learn and practice strategies to manage difficult participants, and facilitate meetings where you must take an active role in the meeting in addition to acting as the meeting facilitator. Participants also learn how to handle conflict between participants, and receive individual coaching and feedback to maximize learning.