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Provided by: HBF Networks CIPT Accelerated CIPT parts 1 and 2 v60Cisco CCVP |
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IPT ACC_60 Course Description
Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site and multi site environment. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security.
This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, and numerous user telephone features. It also includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, Cisco Unified Mobility, and voice security.
Course Version
This course is the first release of the course named Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0.
This course updates Implementing Cisco Unified CallManager Boot camp (CIPT BC) v5.0 and is the recommended training for customers using CUCM v5.x.
Prerequisites
To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge:
* Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing
* Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
* Fundamental knowledge of converged voice and data networks
* Working knowledge of MGCP, session initiation protocol (SIP), and H.323, as well as their implementation on Cisco IOS gateways
* Ability to configure and operate Cisco routers and switches
* Ability to configure and operate Cisco Unified Communications Manager in a single-site environment
* Recommended prerequisite training
o CCNA
o CVOICE v6.0 or GW/GK v2.0
* The accelerated nature of a boot camp course requires that material be covered in an expedient manner. Depending on the dynamics of a particular course certain modules may be covered to a lesser degree or some labs may be completed for the student. Students will have a limited time to Look and Learn the labs that have been completed for them. Within the CIPT Boot camp v6.0 material, CIPT1 Module 5 material and labs and CIPT2 Module 1 labs may be covered to a lesser degree or completed for the student.
Who Should Attend
This course is intended for the following audience:
* Students completing the CCVP certification track
* Network designers, administrators, engineers, managers and support staff with the following responsibilities.
o Maintain and configure a voice and data network which includes the Cisco Unified Communications Manager solution.
o Require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager.
* This course is targeted at students who have one or more years of direct full time hands on experience with this or any previous version of Cisco CM or UCM and voice gateways.
* This course is targeted at students who work for a Cisco Partner and are looking to update and enhance their existing CCM or CUCM skills on Cisco Unified Communications Manager v6.0
* This course will start at 8 am and has a set amount of material that must be covered each day to complete the material on-time. Students will be required to complete all labs for each day before the end of class. Based on a student s skill set and level of attention to completing the labs in a timely manner each day may end somewhere between 6 & 9 pm.
Number of Days
5 Days instructor-led classroom training. (Approx. 7 hours each day.)
Course Objectives
After completing this course, the student will be able to:
* Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
* Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management
* Configure Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment
* Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls within the public switched telephone network (PSTN)
* Configure Cisco Unified Communications Manager media resources, features, and voice-mail integration
* Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements
* Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express
* Implement CAC to prevent oversubscription of the IP WAN
* Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, so that users are reachable via their office phone numbers, regardless of their physical location and the various devices they may use.
* Secure a Cisco Unified Communications IP telephony deployment
Course Outline for CIPT1 v6.0 Material
Module 1: Introduction to Cisco Unified Communications Manager
This module describes Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade.
* Lesson 1: Understanding Cisco Unified Communications Manager Architecture - This lesson defines how to understand Cisco Unified Communications Manager architecture.
* Lesson 2: Understanding Cisco Unified Communications Manager Deployment and Redundancy Options - This lesson defines how to understand the Cisco Unified Communications Manager deployment and redundancy options.
* Lesson 3: Installing and Upgrading Cisco Unified Communications Manager - This lesson defines how to describe the Cisco Unified Communications Manager Release 6.0 installation framework, installation and upgrade procedures, and requirements.
Module 2: Administration of Cisco Unified Communications Manager
Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management.
* Lesson 1: Understanding Cisco Unified Communications Manager Administration Options This lesson defines how to describe the purpose and basic functionality of all Cisco Unified Communications Manager administrative and user interfaces and be able to access and navigate between them.
o Lab 2-1: Exploring Cisco Unified Communications Manager Administrator Options
* Lesson 2: Managing Services and Initial Configuration of Cisco Unified Communications Manager This lesson defines how to activate required Cisco Unified Communications Manager services and settings to enable features and remove Domain Name System (DNS) reliance.
o Lab 2-2: Configuring Cisco Unified Communications Manager Initial Settings
* Lesson 3: Managing User Accounts in Cisco Unified Communications Manager This lesson defines how to manage user accounts, including integrating Cisco Unified Communications Manager with a corporate LDAP directory and enabling multiple levels of user privileges.
o Lab 2-3: Managing User Accounts in Cisco Unified Communications Manager
Module 3: Single-Site On-Net Calling
Configure Cisco Unified Communications Manager to support on-cluster calling.
* Lesson 1: Understanding Endpoints in Cisco Unified Communications Manager Upon completing this lesson, you will be able to describe the general features and unique characteristics of the H.323, Skinny Client Control Protocol (SCCP), and SIP endpoints that interwork with Cisco Unified Communications Manager.
* Lesson 2: Configuring Cisco Catalyst Switches for Endpoints Upon completing this lesson, you will be able to configure Cisco IOS Catalyst switches and Cisco Catalyst operating system switches to support Cisco IP phones, third-party IP phones, and software-based phones.
o Lab 3-1: Configuring Voice VLANs
* Lesson 3: Implementing and Hardening IP Phones Upon completing this lesson, you will be able to implement SCCP and SIP phones (Cisco and third-party phones) in Cisco Unified Communications Manager and harden the Cisco IP phones.
o Lab 3-2: Implementing IP Phones
o Lab 3-3: Hardening IP Phones
Module 4: Single-Site, Off-Net Calling
Upon completing this module, you will be able to implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified Communications Manager deployment.
* Lesson 1: Implementing MGCP Gateways in Cisco Unified Communications Manager This lesson defines how to describe the implementation of MGCP gateways in Cisco Unified Communication Manager.
o Lab 4-1: Implementing MGCP Gateways
* Lesson 2: Configuring Cisco Unified Communications Manager Call-Routing Components This lesson defines how to describe and configure Cisco Unified Communications Manager numbering plans, directory numbers, route groups, route lists, route patterns, route filters, digit analysis, and urgent priority to place PSTN calls
o Lab 4-2: Configuring Cisco Unified Communications Manager Call Routing Components
* Lesson 3: Implementing Cisco Unified Communications Manager Digit Manipulation Upon completing this lesson, you will be able to use digit manipulation techniques to perform tasks such as expanding a calling-party directory number to a full E.164 PSTN number for outgoing PSTN calls, stripping a PSTN access code before sending a call to PSTN, expanding or modifying an abbreviated number to reach the actual destination (such as 0 for operator), converting an E.164 PSTN called-party directory number to an internal number for incoming calls from PSTN, and handling overlapping endpoint directory number issues.
o Lab 4-3: Implementing Digit Manipulation
* Lesson 4: Implementing Calling Privileges in Cisco Unified Communications Manager This lesson defines how to explain the need and uses for calling privileges and to implement them in Cisco Unified Communications Manager.
o Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications Manager
* Lesson 5: Implementing Call Coverage in Cisco Unified Communications Manager This lesson defines how to describe and configure call coverage components in Cisco Unified Communications Manager.
o Lab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager
Module 5: Implementation of Media Resources, Features, and Applications
Upon completing this module, you will be able to implement Cisco Unified Communications Manager media resources, configure features, integrate Cisco Unified Communications Manager with a voice-mail system, and implement Cisco Unified Video Advantage
* Lesson 1: Implementing Media Resources Upon completing this lesson, you will be able to describe Cisco Unified Communications Manager media resources, including conferences, transcoding and Media Termination Point (MTP), music on hold (MOH), and annunciator services
o Lab 5-1: Implementing Media Resources
* Lesson 2: Configuring Cisco Unified Communications Manager User Features This lesson defines how to describe and configure Cisco Unified Communications Manager user features.
o Lab 5-2: Configuring Cisco Unified Communications Manager User Features
* Lesson 3: Configuring Presence-Enabled Speed Dials and Lists Upon completing this lesson, you will be able to describe and configure Cisco Unified Presence-enabled speed dials and lists.
o Lab 5-3: Configuring Presence-Enabled Speed Dials
* Lesson 4: Integrating Cisco Unified Communications Manager with Voice-Mail Systems Upon completing this lesson, you will be able to integrate Cisco Unified Communications Manager with voice-mail systems and set up basic voice-mail functionality.
o Lab 5-4: Integrating Cisco Unified Communications Manager to Voice-Mail Systems
* Lesson 5: Implementing Cisco Unified Video Advantage This lesson defines how to configure Cisco Unified Video Advantage and Cisco Unified Communications Manager to make video telephony calls The lesson includes these activities:
o Lab 5-5: Enabling Cisco Unified Video Advantage
Course Outline for CIPT2 v6.0 Material
Module 1: Multisite Deployments
Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements.
* Lesson 1: Identifying Issues in a Multisite Deployment This lesson explains issues pertaining to Cisco Unified Communications Manager multisite deployment and relates the issues to multisite connection options.
* Lesson 2: Identifying Solutions for a Multisite Deployment This lesson describes solutions to issues that occur in Cisco Unified Communications Manager multisite deployments.
* Lesson 3: Implementing Multisite Connections This lesson describes configuration of gateways and trunks in multisite environments.
o Lab 1-1: Implementing Basic Multisite Connections
* Lesson 4: Implementing a Dial Plan for Multisite Deployments This lesson describes how to implement a dial plan to support inbound and outbound PSTN dialing, site-code dialing, and tail-end hop-off.
o Lab 1-2: Implementing Multisite Dial Plans
Module 2: Centralized Call-Processing Redundancy
Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express.
* Lesson 1: Examining Remote Site Redundancy Options This lesson describes the mechanisms for providing call survivability and device failover in remote sites, including the functions, operation, and limitations of each mechanism.
* Lesson 2: Implementing SRST and MGCP Fallback This lesson describes how to configure SRST to provide call survivability and MOH for SCCP phones, and MGCP fallback for gateway survivability.
o Lab 2-1: Implementing SRST and MGCP Fallback
* Lesson 3: Implementing Cisco Unified Communications Manager Express in SRST Mode This lesson describes how to configure Cisco Unified Communication Manager Express to provide telephony service, basic hunting, and Music on Hold (MOH) to Skinny Client Control Protocol (SCCP) and SIP phones if the connection to the centralized call agent is lost.
o Lab 2-2: Implementing Cisco Unified Communications Manager Express as SRST Fallback
Module 3: Bandwidth Management and Call Admission Control
Implement CAC to prevent oversubscription of the IP WAN.
* Lesson 1: Implementing Bandwidth ManagementThis lesson describes how to implement techniques to reduce bandwidth requirements on IP WAN links in Cisco Unified Communications Manager multisite deployments.
o Lab 3-1: Implementing Bandwidth Management
* Lesson 2: Implementing Call Admission Control This lesson describes the configuration of CAC mechanisms and AAR in Cisco Unified Communications Manager.
o Lab 3-2: Implementing CAC
Module 4: Features and Applications for Multisite Deployments
Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, so that users are reachable via their office phone numbers, regardless of their physical location and the various devices they may use.
* Lesson 1: Implementing Call Applications on Cisco IOS Gateways This lesson describes how to download and implement Tcl scripting and VoiceXML applications on Cisco Unified Survivable Remote Site Telephony (SRST) or Cisco Unified Communications Manager Express IOS gateways to enable interactive voice response (IVR) functions.
* Lesson 2: Implementing Device Mobility This lesson describes how to configure the Device Mobility feature in Cisco Unified Communications Manager to allow mobile users to roam between sites with their endpoints and have location-dependent settings applied.
o Lab 4-1: Enabling the Device Mobility Feature
* Lesson 3: Implementing Extension Mobility This lesson describes how to configure Cisco Unified Communications Manager Extension Mobility to allow roaming users to log in to any device and have the device reconfigured with their personal settings.
o Lab 4-2: Implementing Cisco Unified Communications Manager Extension Mobility
* This lesson describes how to implement Cisco Unified Mobility for single-number reach, and other mobility services.
o Lab 4-3: Implementing Cisco Unified Mobility
Module 5: IP Telephony Security
Secure a Cisco Unified Communications IP telephony deployment.
* Lesson 1: Understanding Cryptographic Fundamentals and PKI This lesson describes how cryptographic services are provided and what role a public key infrastructure (PKI) has within a security implementation.
* Lesson 2: Understanding Native Cisco Unified Communications Manager Security Features and Cisco Unified Communications Manager PKI This lesson describes natively supported Cisco Unified Communications Manager security features and the Cisco PKI, which is used to enable additional Cisco Unified Communications Manager security features.
* Lesson 3: Implementing Security in Cisco Unified Communications Manager This lesson describes how to configure a Cisco Unified Communications Manager cluster for secure operation.
o Lab 5-1: Implementing Security in Cisco Unified Communications Manager
Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site and multi site environment. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security.
This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, and numerous user telephone features. It also includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, Cisco Unified Mobility, and voice security.
Course Version
This course is the first release of the course named Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0.
This course updates Implementing Cisco Unified CallManager Boot camp (CIPT BC) v5.0 and is the recommended training for customers using CUCM v5.x.
Prerequisites
To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge:
* Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing
* Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
* Fundamental knowledge of converged voice and data networks
* Working knowledge of MGCP, session initiation protocol (SIP), and H.323, as well as their implementation on Cisco IOS gateways
* Ability to configure and operate Cisco routers and switches
* Ability to configure and operate Cisco Unified Communications Manager in a single-site environment
* Recommended prerequisite training
o CCNA
o CVOICE v6.0 or GW/GK v2.0
* The accelerated nature of a boot camp course requires that material be covered in an expedient manner. Depending on the dynamics of a particular course certain modules may be covered to a lesser degree or some labs may be completed for the student. Students will have a limited time to Look and Learn the labs that have been completed for them. Within the CIPT Boot camp v6.0 material, CIPT1 Module 5 material and labs and CIPT2 Module 1 labs may be covered to a lesser degree or completed for the student.
Who Should Attend
This course is intended for the following audience:
* Students completing the CCVP certification track
* Network designers, administrators, engineers, managers and support staff with the following responsibilities.
o Maintain and configure a voice and data network which includes the Cisco Unified Communications Manager solution.
o Require a fundamental understanding of the issues and solutions related to implementation of the Cisco Unified Communications Manager.
* This course is targeted at students who have one or more years of direct full time hands on experience with this or any previous version of Cisco CM or UCM and voice gateways.
* This course is targeted at students who work for a Cisco Partner and are looking to update and enhance their existing CCM or CUCM skills on Cisco Unified Communications Manager v6.0
* This course will start at 8 am and has a set amount of material that must be covered each day to complete the material on-time. Students will be required to complete all labs for each day before the end of class. Based on a student s skill set and level of attention to completing the labs in a timely manner each day may end somewhere between 6 & 9 pm.
Number of Days
5 Days instructor-led classroom training. (Approx. 7 hours each day.)
Course Objectives
After completing this course, the student will be able to:
* Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
* Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management
* Configure Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment
* Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls within the public switched telephone network (PSTN)
* Configure Cisco Unified Communications Manager media resources, features, and voice-mail integration
* Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements
* Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express
* Implement CAC to prevent oversubscription of the IP WAN
* Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, so that users are reachable via their office phone numbers, regardless of their physical location and the various devices they may use.
* Secure a Cisco Unified Communications IP telephony deployment
Course Outline for CIPT1 v6.0 Material
Module 1: Introduction to Cisco Unified Communications Manager
This module describes Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade.
* Lesson 1: Understanding Cisco Unified Communications Manager Architecture - This lesson defines how to understand Cisco Unified Communications Manager architecture.
* Lesson 2: Understanding Cisco Unified Communications Manager Deployment and Redundancy Options - This lesson defines how to understand the Cisco Unified Communications Manager deployment and redundancy options.
* Lesson 3: Installing and Upgrading Cisco Unified Communications Manager - This lesson defines how to describe the Cisco Unified Communications Manager Release 6.0 installation framework, installation and upgrade procedures, and requirements.
Module 2: Administration of Cisco Unified Communications Manager
Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management.
* Lesson 1: Understanding Cisco Unified Communications Manager Administration Options This lesson defines how to describe the purpose and basic functionality of all Cisco Unified Communications Manager administrative and user interfaces and be able to access and navigate between them.
o Lab 2-1: Exploring Cisco Unified Communications Manager Administrator Options
* Lesson 2: Managing Services and Initial Configuration of Cisco Unified Communications Manager This lesson defines how to activate required Cisco Unified Communications Manager services and settings to enable features and remove Domain Name System (DNS) reliance.
o Lab 2-2: Configuring Cisco Unified Communications Manager Initial Settings
* Lesson 3: Managing User Accounts in Cisco Unified Communications Manager This lesson defines how to manage user accounts, including integrating Cisco Unified Communications Manager with a corporate LDAP directory and enabling multiple levels of user privileges.
o Lab 2-3: Managing User Accounts in Cisco Unified Communications Manager
Module 3: Single-Site On-Net Calling
Configure Cisco Unified Communications Manager to support on-cluster calling.
* Lesson 1: Understanding Endpoints in Cisco Unified Communications Manager Upon completing this lesson, you will be able to describe the general features and unique characteristics of the H.323, Skinny Client Control Protocol (SCCP), and SIP endpoints that interwork with Cisco Unified Communications Manager.
* Lesson 2: Configuring Cisco Catalyst Switches for Endpoints Upon completing this lesson, you will be able to configure Cisco IOS Catalyst switches and Cisco Catalyst operating system switches to support Cisco IP phones, third-party IP phones, and software-based phones.
o Lab 3-1: Configuring Voice VLANs
* Lesson 3: Implementing and Hardening IP Phones Upon completing this lesson, you will be able to implement SCCP and SIP phones (Cisco and third-party phones) in Cisco Unified Communications Manager and harden the Cisco IP phones.
o Lab 3-2: Implementing IP Phones
o Lab 3-3: Hardening IP Phones
Module 4: Single-Site, Off-Net Calling
Upon completing this module, you will be able to implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified Communications Manager deployment.
* Lesson 1: Implementing MGCP Gateways in Cisco Unified Communications Manager This lesson defines how to describe the implementation of MGCP gateways in Cisco Unified Communication Manager.
o Lab 4-1: Implementing MGCP Gateways
* Lesson 2: Configuring Cisco Unified Communications Manager Call-Routing Components This lesson defines how to describe and configure Cisco Unified Communications Manager numbering plans, directory numbers, route groups, route lists, route patterns, route filters, digit analysis, and urgent priority to place PSTN calls
o Lab 4-2: Configuring Cisco Unified Communications Manager Call Routing Components
* Lesson 3: Implementing Cisco Unified Communications Manager Digit Manipulation Upon completing this lesson, you will be able to use digit manipulation techniques to perform tasks such as expanding a calling-party directory number to a full E.164 PSTN number for outgoing PSTN calls, stripping a PSTN access code before sending a call to PSTN, expanding or modifying an abbreviated number to reach the actual destination (such as 0 for operator), converting an E.164 PSTN called-party directory number to an internal number for incoming calls from PSTN, and handling overlapping endpoint directory number issues.
o Lab 4-3: Implementing Digit Manipulation
* Lesson 4: Implementing Calling Privileges in Cisco Unified Communications Manager This lesson defines how to explain the need and uses for calling privileges and to implement them in Cisco Unified Communications Manager.
o Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications Manager
* Lesson 5: Implementing Call Coverage in Cisco Unified Communications Manager This lesson defines how to describe and configure call coverage components in Cisco Unified Communications Manager.
o Lab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager
Module 5: Implementation of Media Resources, Features, and Applications
Upon completing this module, you will be able to implement Cisco Unified Communications Manager media resources, configure features, integrate Cisco Unified Communications Manager with a voice-mail system, and implement Cisco Unified Video Advantage
* Lesson 1: Implementing Media Resources Upon completing this lesson, you will be able to describe Cisco Unified Communications Manager media resources, including conferences, transcoding and Media Termination Point (MTP), music on hold (MOH), and annunciator services
o Lab 5-1: Implementing Media Resources
* Lesson 2: Configuring Cisco Unified Communications Manager User Features This lesson defines how to describe and configure Cisco Unified Communications Manager user features.
o Lab 5-2: Configuring Cisco Unified Communications Manager User Features
* Lesson 3: Configuring Presence-Enabled Speed Dials and Lists Upon completing this lesson, you will be able to describe and configure Cisco Unified Presence-enabled speed dials and lists.
o Lab 5-3: Configuring Presence-Enabled Speed Dials
* Lesson 4: Integrating Cisco Unified Communications Manager with Voice-Mail Systems Upon completing this lesson, you will be able to integrate Cisco Unified Communications Manager with voice-mail systems and set up basic voice-mail functionality.
o Lab 5-4: Integrating Cisco Unified Communications Manager to Voice-Mail Systems
* Lesson 5: Implementing Cisco Unified Video Advantage This lesson defines how to configure Cisco Unified Video Advantage and Cisco Unified Communications Manager to make video telephony calls The lesson includes these activities:
o Lab 5-5: Enabling Cisco Unified Video Advantage
Course Outline for CIPT2 v6.0 Material
Module 1: Multisite Deployments
Describe the issues in multisite deployments and their solutions, and describe and configure required dial plan elements.
* Lesson 1: Identifying Issues in a Multisite Deployment This lesson explains issues pertaining to Cisco Unified Communications Manager multisite deployment and relates the issues to multisite connection options.
* Lesson 2: Identifying Solutions for a Multisite Deployment This lesson describes solutions to issues that occur in Cisco Unified Communications Manager multisite deployments.
* Lesson 3: Implementing Multisite Connections This lesson describes configuration of gateways and trunks in multisite environments.
o Lab 1-1: Implementing Basic Multisite Connections
* Lesson 4: Implementing a Dial Plan for Multisite Deployments This lesson describes how to implement a dial plan to support inbound and outbound PSTN dialing, site-code dialing, and tail-end hop-off.
o Lab 1-2: Implementing Multisite Dial Plans
Module 2: Centralized Call-Processing Redundancy
Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express.
* Lesson 1: Examining Remote Site Redundancy Options This lesson describes the mechanisms for providing call survivability and device failover in remote sites, including the functions, operation, and limitations of each mechanism.
* Lesson 2: Implementing SRST and MGCP Fallback This lesson describes how to configure SRST to provide call survivability and MOH for SCCP phones, and MGCP fallback for gateway survivability.
o Lab 2-1: Implementing SRST and MGCP Fallback
* Lesson 3: Implementing Cisco Unified Communications Manager Express in SRST Mode This lesson describes how to configure Cisco Unified Communication Manager Express to provide telephony service, basic hunting, and Music on Hold (MOH) to Skinny Client Control Protocol (SCCP) and SIP phones if the connection to the centralized call agent is lost.
o Lab 2-2: Implementing Cisco Unified Communications Manager Express as SRST Fallback
Module 3: Bandwidth Management and Call Admission Control
Implement CAC to prevent oversubscription of the IP WAN.
* Lesson 1: Implementing Bandwidth ManagementThis lesson describes how to implement techniques to reduce bandwidth requirements on IP WAN links in Cisco Unified Communications Manager multisite deployments.
o Lab 3-1: Implementing Bandwidth Management
* Lesson 2: Implementing Call Admission Control This lesson describes the configuration of CAC mechanisms and AAR in Cisco Unified Communications Manager.
o Lab 3-2: Implementing CAC
Module 4: Features and Applications for Multisite Deployments
Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, and Cisco Unified Mobility, so that users are reachable via their office phone numbers, regardless of their physical location and the various devices they may use.
* Lesson 1: Implementing Call Applications on Cisco IOS Gateways This lesson describes how to download and implement Tcl scripting and VoiceXML applications on Cisco Unified Survivable Remote Site Telephony (SRST) or Cisco Unified Communications Manager Express IOS gateways to enable interactive voice response (IVR) functions.
* Lesson 2: Implementing Device Mobility This lesson describes how to configure the Device Mobility feature in Cisco Unified Communications Manager to allow mobile users to roam between sites with their endpoints and have location-dependent settings applied.
o Lab 4-1: Enabling the Device Mobility Feature
* Lesson 3: Implementing Extension Mobility This lesson describes how to configure Cisco Unified Communications Manager Extension Mobility to allow roaming users to log in to any device and have the device reconfigured with their personal settings.
o Lab 4-2: Implementing Cisco Unified Communications Manager Extension Mobility
* This lesson describes how to implement Cisco Unified Mobility for single-number reach, and other mobility services.
o Lab 4-3: Implementing Cisco Unified Mobility
Module 5: IP Telephony Security
Secure a Cisco Unified Communications IP telephony deployment.
* Lesson 1: Understanding Cryptographic Fundamentals and PKI This lesson describes how cryptographic services are provided and what role a public key infrastructure (PKI) has within a security implementation.
* Lesson 2: Understanding Native Cisco Unified Communications Manager Security Features and Cisco Unified Communications Manager PKI This lesson describes natively supported Cisco Unified Communications Manager security features and the Cisco PKI, which is used to enable additional Cisco Unified Communications Manager security features.
* Lesson 3: Implementing Security in Cisco Unified Communications Manager This lesson describes how to configure a Cisco Unified Communications Manager cluster for secure operation.
o Lab 5-1: Implementing Security in Cisco Unified Communications Manager
Related Software Programs or Products: Cisco Unified Communications Manager 6.0
Related Awards, Degrees or Certifications: Cisco CIPT, CCVP
Related Jobs or Careers: CIPT Accelerated (CIPT parts 1 and 2) v6.0
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