Psychology of Selling Professional Selling Closing Techniques

Training Provided by ECO MAX Training & Learning Centre Sales people are the most important in the business. Without sales, the transaction will not take place and there will no customer for any businesses. The stronger the sales team in the organization, the more successful the organization become. Therefore, training your sales team is the ultimate most important task all managers have to do when come to managing business. These courses will provide you or your staff what they need psychologically before sales take place, the process of professional and effective selling and also the most important task in sales that is how to effectively close a sale first time and every time. Program Objectives: By the end of this course, the participants will able to: a. Identity the selling psychology to become a top sales personnel in your organization b. Understand the self concept & self esteem c. Able to demonstrate professional selling skills d. Effectively closing sales and increase sales productivity e. Understand the key to become successful sales personnel. Duration: This is a 2 days training running from 9:00 am 5 :00pm Delivery Methodologies: Language: Primary language is English; with mix with Bahasa Malaysia or Mandarin depend on participants preferred language. Lecture with Power Point Presentation Participants Participation Critique by Fellow Participants Group Discussion Notes / Workbook Question & Answer

Psychology of Selling Professional Selling Closing Techniques Introduction:
The sales profession highest pay profession in the world
The sales people yesterday vs. sales person today
Important characteristics of a successful sales
Module 1 : Develop Strong Selling Psychology
The important of Selling Psychology
Sales Pareto and Sales effectiveness
Self concept and Self esteem
Consistently overcome fear of rejection
Persistence Never Give up
Develop a strong sales personality
Understand why your customer buy from you
Module 2 : Professional Sales Process
The professional & effective sales process Must know process
Prospecting MAD approach
Planning cold calling & cold approach methodology
Presentation FAB method & WiiFM
Overcome objection effectively
Trial close attempt to close the deal
Understand AIDA

Module 3 : Closing The essential of sales
Your goal as sales: CLOSE THE DEAL
When to close?
Reading buying signal
Overcome fear of closing
8 effective techniques of closing

Module 4: Read the behavior of Your Buyer
The common human behavior DISC approach
Understand DISC
How to use DISC?
Read the customer in less than 7 minutes by using DISC approach


Module 5 : Follow Up / Service
What is different between service and follow up?
Relationship selling vs transactional selling
Customer retention strategy

About The Training Provider: ECO MAX Training & Learning Centre