Competency Based Interviewing- 1 or 2 Days September Mumbai 2008
Hiring and Interviewing
Training
Provided by India Facilitation Network
In this one/ two-day course participants will learn to:
Develop a clear understanding why structured/ competency-based selection is more meaningful to the strategic priorities of your organization
Define Structured/ Competency Based Interviewing and what it means for you as an interviewer
Develop a balanced interview process using Competency Based Interview Guide
Conduct Competency Based Interviews and receive feedback
Learn the relevance of Knowledge/ Situational and Behavioral questions, including how to probe for the right information
Learn how to evaluate the interview and make selection decisions
Develop an action plan to improve selection interviewing
Related Software Programs or Products: Genesys3 Test User Course in Psychometrics
Related Awards, Degrees or Certifications: Assessors for Assessment & Development Centre
Related Jobs or Careers: For anyone who wants to improve hiring decisions and reduce selection costs
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Competency Based Interviewing- 1 or 2 Days September Mumbai 2008
WORKSHOP CONTENTS
 Purpose of Selection Interview
 Common Selection Problems & Solutions
 Benefits of Structured Interviewing & Behavioral Interviewing
 Brief Overview of the Selection System:
Determining the Critical Job Requirements
Steps in Determining Competencies (Job Requirements)
Defining the Selection System & Competency Grid
 Key Skills for Interviewers
 STAR questioning technique & ORCE process of assessment
 Broad view of Competency-Based (Behavioral) Interviews
Differentiating Behavioral, Knowledge and Situational questions
 Probing:
Need for follow up probes & Asking probing questions
Using STAR Technique to identify fake answers
Using NLP techniques as a lie indicator
 Interview Guide:
Using planned questions
Using the guide for effective note-taking
 Conducting the interview
Opening the Interview
Pacing The Interview & Appropriate Timing
Collecting Details
Building and Maintaining Interview Rapport & Creating a Positive Atmosphere
Techniques for Maintaining Candidate Self-Esteem
Closing the Interview
 Sensitivity to unethical/irrelevant questions
 Skill practice sessions
 Giving & receiving feedback using observer checklist
 Generating a Checklist for follow up
 4-Step Evaluation process
 Making selection decisions
 Communicating results
 Learning summary and Action Planning
 Purpose of Selection Interview
 Common Selection Problems & Solutions
 Benefits of Structured Interviewing & Behavioral Interviewing
 Brief Overview of the Selection System:
Determining the Critical Job Requirements
Steps in Determining Competencies (Job Requirements)
Defining the Selection System & Competency Grid
 Key Skills for Interviewers
 STAR questioning technique & ORCE process of assessment
 Broad view of Competency-Based (Behavioral) Interviews
Differentiating Behavioral, Knowledge and Situational questions
 Probing:
Need for follow up probes & Asking probing questions
Using STAR Technique to identify fake answers
Using NLP techniques as a lie indicator
 Interview Guide:
Using planned questions
Using the guide for effective note-taking
 Conducting the interview
Opening the Interview
Pacing The Interview & Appropriate Timing
Collecting Details
Building and Maintaining Interview Rapport & Creating a Positive Atmosphere
Techniques for Maintaining Candidate Self-Esteem
Closing the Interview
 Sensitivity to unethical/irrelevant questions
 Skill practice sessions
 Giving & receiving feedback using observer checklist
 Generating a Checklist for follow up
 4-Step Evaluation process
 Making selection decisions
 Communicating results
 Learning summary and Action Planning
About The Training Provider: India Facilitation Network
India Facilitation Network - We provide custom designed as well as off the shelf Leadership/ Management Development Programs and Psychometric training, asssessments and training in India and outside India in association with www. change-facilitation. org, www. psytech. co. in and www. blessingwhite. com
We distribute and train in the use of Psychometrics or personality assessements and ability tests both for selection...
