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Provided by: Manners That Sell Rules for the Wireless - Offline Strategies for an Online WorldEffective email |
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Training
Provided by Manners That Sell
When you cana t be there in person learn use these cutting-edge courtesies to make a great first impression and grow healthy, profitable relationships in cyberspace.
Related Software Programs or Products: None.
Related Awards, Degrees or Certifications: None.
Related Jobs or Careers: All jobs and careers.
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Rules for the Wireless - Offline Strategies for an Online World
According to a recent survey, 74 percent of business communications now take place over email, the phone, cell phones, and faxes. When you can t be there in person use these cutting-edge courtesies to make a great first impression and grow healthy, profitable relationships in cyberspace.
Includes how to:
* Understand the do s and don ts of answering the phone
* Use the #1 technique for making callers feel welcome
* Know when to put someone on hold or call back later
* Play phone tag so everybody wins
* Make sure your email gets opened
* Steer clear of the top 12 email mistakes
* Talk and drive at the same time - or should you?
Includes how to:
* Understand the do s and don ts of answering the phone
* Use the #1 technique for making callers feel welcome
* Know when to put someone on hold or call back later
* Play phone tag so everybody wins
* Make sure your email gets opened
* Steer clear of the top 12 email mistakes
* Talk and drive at the same time - or should you?
About The Training Provider: Manners That Sell
Manners That Sell - Manners That Sell offers keynotes, seminars, workshops and products to corporations, professional associations, government agencies and colleges and universities. Our business etiquette presentations are designed for organizations that want their people to be at ease in any business situation and to represent them well in the marketplace. We understand that in today's highly competitive world,...
