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Provided by: Gucons SAP CRM Training in HyderabadTraining, Instruction and Documentation |
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Training
Provided by Gucons
Please find the exhaustive information of our SAP CRM course content from which you can select the best choice either CRM Marketing , CRM-Sales, CRM- IC(Win & Web), CRM-Internet Sales.
The Insructor is an experienced faculty who worked in Germany with 3 years of SAP CRM consulting experience . Feel free to contact us if you have any further queries.
Related Software Programs or Products: SAP CRM 4.0, SAP CRM 5.0 , SAP CRM 2007
Related Jobs or Careers: SAP CRM Consultant,CRM Functional Consultant, CRM Technical Consultant, SAP CRM Techno-Functional Consultant
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SAP CRM Training in Hyderabad
CRM 5. 0 Industry Solutions
*
Overview of my SAP CRM 4. 0
*
Features and Functionalities
*
Demonstration of CRM 4. 0 Features and Industry Solutions
*
Demonstration of CRM 4. 0 with different Industry Verticals
CRM 4. 0 Architecture
*
Technical View
*
Business View
*
Component Landscape
*
Development Landscape
*
System Landscape
Start Up
*
Adapters
*
Plug-ins
*
Master data & Transactional data
*
IMG - importance & necessity
*
EASY ACCESS - importance & necessity
Business Partner
*
What is a Business Partner (BP)
*
Roles
*
Groups
*
Relationships
*
BP Classifications
*
Comparison of Classification with R/ 3 Account Groups
*
BP Enhancements
*
CRM groupings
*
Assignment of groupings and number ranges
*
Mapping of CRM classification with R/ 3 account groupsB
*
BP field groupings
*
BP address types
*
BP address formats
Tools for BP Management
*
Business Data Tool Set (BDT)
*
Visual Configuration Tool (VCT)
*
Easy Enhancement Workbench (EEWB)
*
Secrets in the successful fulfillment of Customer Business Partner requirements
*
Tips for a Successful Blueprinting of Customer Business Processes involving the BP
Organizational Management
*
Basics of CRM Organizational Management
*
Differences between CRM & R/ 3 Organizational Management
*
Configuration of Organizational Management
*
Determination of Org. elements based on client's Business process
*
Automatic downloads of Organizational elements from R/ 3
*
Workflow setup for automated Organizational determination
Product Master
*
Concept of Hierarchies and Categories
*
Product Sets
*
Product Attributes
*
Product Relationships
*
Product Structures
*
Product Org. Determination
*
Mapping of CRM Products to R/ 3 Products
Solution Composer and Solution Manager
*
What is a Solution Composer?
*
Benefits of Solution Composer
*
Building a Solution Composer based on Client's Project Requirements
*
What is a Solution Manager?
*
Benefits of using Solution Manager
*
Using Solution Manager for a successful project implementation
CRM Middleware
*
Overview of CRM Middleware
*
Configuration of CRM Middleware
*
Admin Console (SMOEAC)
*
Middleware Portal (SMWP)
*
Error Handling in CRM Middleware
*
Download and upload of Master and Transaction data
Internet Pricing Configurator
*
Installation and configuration of IPC server
*
Configuration of connections between IPC and CRM server
*
Sales Pricing Engine
*
Sales Configuration Engin
Transactions Design Concepts
*
One Order Management
*
SERM (Structure Entity Relationship Modeling) Concept
Lead Management
*
What is Lead Management?
*
Configure Lead Management
*
Configure Lead Survey
*
Install and Configure CAT server
*
Web Interface for Lead Management
Marketing Management
*
Configuration of Marketing Management
*
BP Target Groups
*
HTML template configuration
*
Activity Management
*
Configuration of Activity Management types
*
Activity Categories
*
Dates Management
*
Catalogs and Codes
*
Appointments and Priorities
*
Activity Monitor
Opportunity Management
*
Features of Opportunity Management
*
Configuration of Opportunity Management
*
Concepts of Pipeline Analysis
*
The Standard BW Business Content for Pipeline analysis
*
Discussion on SEM
Installed Base
*
Working with Installed Base
*
Customizing the Installed Base based on Organizational Model
Transactions
*
Configuration of Transaction types for Sales and Service
*
Configuration of Item Categories
Manage Transaction Usability
*
Screen Sequence Control
*
Transaction Variant
*
Business Server Pages (BSP's)
*
Easy Enhancement Workbench (EEWB)
*
Business Add Ins (BAD )
Mobile Sales and Mobile Service
*
Overview of Mobile Sales and Service
*
Demo of Mobile Sales and Mobile Service
CRM Billing
*
Concepts of CRM Billing
*
E-sales and E-service in different verticals
*
In depth coverage of Sales and Service Scenarios in mySAP
*
Overview of my SAP CRM 4. 0
*
Features and Functionalities
*
Demonstration of CRM 4. 0 Features and Industry Solutions
*
Demonstration of CRM 4. 0 with different Industry Verticals
CRM 4. 0 Architecture
*
Technical View
*
Business View
*
Component Landscape
*
Development Landscape
*
System Landscape
Start Up
*
Adapters
*
Plug-ins
*
Master data & Transactional data
*
IMG - importance & necessity
*
EASY ACCESS - importance & necessity
Business Partner
*
What is a Business Partner (BP)
*
Roles
*
Groups
*
Relationships
*
BP Classifications
*
Comparison of Classification with R/ 3 Account Groups
*
BP Enhancements
*
CRM groupings
*
Assignment of groupings and number ranges
*
Mapping of CRM classification with R/ 3 account groupsB
*
BP field groupings
*
BP address types
*
BP address formats
Tools for BP Management
*
Business Data Tool Set (BDT)
*
Visual Configuration Tool (VCT)
*
Easy Enhancement Workbench (EEWB)
*
Secrets in the successful fulfillment of Customer Business Partner requirements
*
Tips for a Successful Blueprinting of Customer Business Processes involving the BP
Organizational Management
*
Basics of CRM Organizational Management
*
Differences between CRM & R/ 3 Organizational Management
*
Configuration of Organizational Management
*
Determination of Org. elements based on client's Business process
*
Automatic downloads of Organizational elements from R/ 3
*
Workflow setup for automated Organizational determination
Product Master
*
Concept of Hierarchies and Categories
*
Product Sets
*
Product Attributes
*
Product Relationships
*
Product Structures
*
Product Org. Determination
*
Mapping of CRM Products to R/ 3 Products
Solution Composer and Solution Manager
*
What is a Solution Composer?
*
Benefits of Solution Composer
*
Building a Solution Composer based on Client's Project Requirements
*
What is a Solution Manager?
*
Benefits of using Solution Manager
*
Using Solution Manager for a successful project implementation
CRM Middleware
*
Overview of CRM Middleware
*
Configuration of CRM Middleware
*
Admin Console (SMOEAC)
*
Middleware Portal (SMWP)
*
Error Handling in CRM Middleware
*
Download and upload of Master and Transaction data
Internet Pricing Configurator
*
Installation and configuration of IPC server
*
Configuration of connections between IPC and CRM server
*
Sales Pricing Engine
*
Sales Configuration Engin
Transactions Design Concepts
*
One Order Management
*
SERM (Structure Entity Relationship Modeling) Concept
Lead Management
*
What is Lead Management?
*
Configure Lead Management
*
Configure Lead Survey
*
Install and Configure CAT server
*
Web Interface for Lead Management
Marketing Management
*
Configuration of Marketing Management
*
BP Target Groups
*
HTML template configuration
*
Activity Management
*
Configuration of Activity Management types
*
Activity Categories
*
Dates Management
*
Catalogs and Codes
*
Appointments and Priorities
*
Activity Monitor
Opportunity Management
*
Features of Opportunity Management
*
Configuration of Opportunity Management
*
Concepts of Pipeline Analysis
*
The Standard BW Business Content for Pipeline analysis
*
Discussion on SEM
Installed Base
*
Working with Installed Base
*
Customizing the Installed Base based on Organizational Model
Transactions
*
Configuration of Transaction types for Sales and Service
*
Configuration of Item Categories
Manage Transaction Usability
*
Screen Sequence Control
*
Transaction Variant
*
Business Server Pages (BSP's)
*
Easy Enhancement Workbench (EEWB)
*
Business Add Ins (BAD )
Mobile Sales and Mobile Service
*
Overview of Mobile Sales and Service
*
Demo of Mobile Sales and Mobile Service
CRM Billing
*
Concepts of CRM Billing
*
E-sales and E-service in different verticals
*
In depth coverage of Sales and Service Scenarios in mySAP
About The Training Provider: Gucons
Gucons - Gucons is a Training, Consulting, Outsourcing and Training Company. We recognize that many of you are willing to put the extra effort to migrate to SAP practice and become SAP consultants. We help you achieve your goal with a team of experienced SAP instructors, excellent infrastructure, a clear roadmap to SAP certification and preparation for job interviews.
However, we do not provide false...
