Positive Approaches to Resolving Performance and Conduct Problems
Training, Instruction and Documentation
Training
Provided by Treeline Training, Inc.
In this program you will learn how to define and identify problem employees or non-performers and then create a plan that will encourage employee buy-in and carry out a disciplinary session that will work for both you and your employees
Related Jobs or Careers: This program is targeted to leaders, managers and supervisors.
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Positive Approaches to Resolving Performance and Conduct Problems
Course Outline :
I. Finding and assessing performance problems
o Recognizing the nonperformer or problem employee
o Strategies for confronting problems early
o Creating documentation/ assessment of problem employees
II. Conducting winning confrontation sessions
o Identify the outcomes for your nonperformer
o Dealing with emotions when you confront employees
o Approach confrontation without intimidation
o Run a successful confrontation session
III. Setting and communicating realistic standards
o Develop standards for quantity, time cost and quality
o Communicating clear standards
o Assessing standards for effectiveness
o Interpreting standard assessments
IV. Obtaining employee commitment to high quality performance
o Recognizing issues in employee performance
o Getting employees to buy into standards
o Employing buy-in strategies
o Identifying demotivators that impact your employees
o Identifying what your employees want the most
o Reinforcing and recognizing quality work
V. Discipline for positive results
o Running a formal disciplinary session
o How to talk to an employee who is failing
o Making positive discipline work for your employees
I. Finding and assessing performance problems
o Recognizing the nonperformer or problem employee
o Strategies for confronting problems early
o Creating documentation/ assessment of problem employees
II. Conducting winning confrontation sessions
o Identify the outcomes for your nonperformer
o Dealing with emotions when you confront employees
o Approach confrontation without intimidation
o Run a successful confrontation session
III. Setting and communicating realistic standards
o Develop standards for quantity, time cost and quality
o Communicating clear standards
o Assessing standards for effectiveness
o Interpreting standard assessments
IV. Obtaining employee commitment to high quality performance
o Recognizing issues in employee performance
o Getting employees to buy into standards
o Employing buy-in strategies
o Identifying demotivators that impact your employees
o Identifying what your employees want the most
o Reinforcing and recognizing quality work
V. Discipline for positive results
o Running a formal disciplinary session
o How to talk to an employee who is failing
o Making positive discipline work for your employees
About The Training Provider: Treeline Training, Inc.
Treeline Training, Inc. - Treeline Training is a leading publisher of soft skills training solutions. Working with strategic partners, we provide unique and customized soft skills learning solutions including communications, leadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more...
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