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Provided by: Contacts Plus Conflict ManagementBusiness and Management Skills |
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Certificate Program
Provided by Contacts Plus
Conflict can have a positive effect, but left unchecked, the dangerous results of conflict can include damaged relationships, destroyed creativity and productivity, lost commitment and wasted resources.
By taking a number of conflict management tools, techniques and theories and putting them into practical situations, this course aims to turn conflict into a productive force.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Identify exactly what conflict is, why it arises and how it can be utilized for maximum benefit.
Recognize the various stages of conflict and preventing them from escalating.
Deal with conflict with a greater awareness of the conflict management style of themselves and others.
Utilize a variety of methods for managing conflict successfully.
Invest less time and energy in conflict and creating more productive relationships with others.
Related Jobs or Careers: Supervisors and higher management levels
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Conflict Management
Causes of conflict at work and socially.
Stages in Conflict.
How can we stop conflict escalating?
Changing our understanding of the situation.
Conflict Management Techniques.
Reviewing our current conflict situations.
The need to become more assertive.
Learning to say 'No '
Transactional Analysis.
Stages in Conflict.
How can we stop conflict escalating?
Changing our understanding of the situation.
Conflict Management Techniques.
Reviewing our current conflict situations.
The need to become more assertive.
Learning to say 'No '
Transactional Analysis.
About The Training Provider: Contacts Plus
Contacts Plus - Contacts Plus is a young -spirited organization in Egypt with an ultimate goal to serve the Middle East North Africa (MENA) and Gulf Regions markets.
Since it was established in 2004, the company has adopted a strategic vision of deploying & applying the World Best Practices methodologies and Models in the Arab world.
Our edge is to integrate and harmonize the three business pillars:...
