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Provided by: Contacts Plus Cross and Up-Selling Techniques |
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Cross-selling and up-selling is a superb way to increase the value of a sale by suggesting an accompanying product.
This course will teach you the skills you need to add value to your customer's personal or professional lives while increasing sales for the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling, up-selling, and overcoming resistance.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Learn how to match your customera ™s needs to the accompanying products and services that you offer.
Learn effective questioning techniques to create sales opportunities.
Learn when to cross sell and when to up sell.
Learn how to overcome objections and resistance.
Learn how to use your body language, tonality and voice to your advantage.
This course will teach you the skills you need to add value to your customer's personal or professional lives while increasing sales for the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling, up-selling, and overcoming resistance.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Learn how to match your customera ™s needs to the accompanying products and services that you offer.
Learn effective questioning techniques to create sales opportunities.
Learn when to cross sell and when to up sell.
Learn how to overcome objections and resistance.
Learn how to use your body language, tonality and voice to your advantage.
Related Jobs or Careers: Anyone works in a sales environment where you also offer other products and services as well, plus Call Centera ™s outbound
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Certificate Program
Provided by Contacts Plus
Cross and Up-Selling Techniques
Sales as a service.
Matching what you have to what you need.
Adding value through cross selling.
Fundamentals of up-selling.
Dealing with objections from customers.
The power of the non-verbal communication.
Matching what you have to what you need.
Adding value through cross selling.
Fundamentals of up-selling.
Dealing with objections from customers.
The power of the non-verbal communication.
About The Training Provider: Contacts Plus
Contacts Plus - Contacts Plus is a young -spirited organization in Egypt with an ultimate goal to serve the Middle East North Africa (MENA) and Gulf Regions markets.
Since it was established in 2004, the company has adopted a strategic vision of deploying & applying the World Best Practices methodologies and Models in the Arab world.
Our edge is to integrate and harmonize the three business pillars:...
