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Provided by: Contacts Plus Customer Focused Selling SkillsBusiness and Management Skills |
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Customer-focused Selling is comprehensive and flexible sales development programs that will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Determine the meaning and significance of customer-focused selling in your workplace.
Develop relationship with customers based on trust and credibility.
Identify the needs and preferences of your customera ™s desire to buy.
Use effective strategies to anticipate and deal with common objections during the sales process.
Manage your customera ™s satisfaction after the sale has been made.
Refine your communication techniques for selling over the telephone.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Determine the meaning and significance of customer-focused selling in your workplace.
Develop relationship with customers based on trust and credibility.
Identify the needs and preferences of your customera ™s desire to buy.
Use effective strategies to anticipate and deal with common objections during the sales process.
Manage your customera ™s satisfaction after the sale has been made.
Refine your communication techniques for selling over the telephone.
Related Jobs or Careers: Sales and Customer Service agents and supervisors
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Certificate Program
Provided by Contacts Plus
Customer Focused Selling Skills
What is the sales process?
Sales as a service.
Your role as a sales person.
Customer focused selling.
What makes people buy?
How to close the sale?
Build the after sales relation
Sales cycle by the telephone.
Communication skills.
Sales as a service.
Your role as a sales person.
Customer focused selling.
What makes people buy?
How to close the sale?
Build the after sales relation
Sales cycle by the telephone.
Communication skills.
About The Training Provider: Contacts Plus
Contacts Plus - Contacts Plus is a young -spirited organization in Egypt with an ultimate goal to serve the Middle East North Africa (MENA) and Gulf Regions markets.
Since it was established in 2004, the company has adopted a strategic vision of deploying & applying the World Best Practices methodologies and Models in the Arab world.
Our edge is to integrate and harmonize the three business pillars:...
