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Provided by: Contacts Plus Master Outbound SkillsBusiness and Management Skills |
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Effectively Managing Outbound Calls teaches the skills to prepare for outbound calls and how to deal with them. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive calls, including calls for building relationships with prospective customers.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Recognize and understand the structure of an Outbound Call.
Learn the difference Inbound vs. outbound.
Learn How to turn customers on to your proposition (Magical Moment).
Learn Creating Your Unique Selling Proposition (USP).
Master the art of handling objections.
Recognize Types of Sales.
Understand Buying Motives.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Recognize and understand the structure of an Outbound Call.
Learn the difference Inbound vs. outbound.
Learn How to turn customers on to your proposition (Magical Moment).
Learn Creating Your Unique Selling Proposition (USP).
Master the art of handling objections.
Recognize Types of Sales.
Understand Buying Motives.
Related Jobs or Careers: This program has been designed for all sales people, and those who aspire to join your sales force. The program addresses variou
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Certificate Program
Provided by Contacts Plus
Master Outbound Skills
The structure of an Outbound Call.
Inbound vs. outbound.
The structure of an Outbound Call.
The Seven Steps Outbound call.
How to turn customers on to your proposition.
Know the secret of the Unique Selling Proposition (USP).
The art of handling objections.
Types of Sales.
Knowing the secret behind buying.
Inbound vs. outbound.
The structure of an Outbound Call.
The Seven Steps Outbound call.
How to turn customers on to your proposition.
Know the secret of the Unique Selling Proposition (USP).
The art of handling objections.
Types of Sales.
Knowing the secret behind buying.
About The Training Provider: Contacts Plus
Contacts Plus - Contacts Plus is a young -spirited organization in Egypt with an ultimate goal to serve the Middle East North Africa (MENA) and Gulf Regions markets.
Since it was established in 2004, the company has adopted a strategic vision of deploying & applying the World Best Practices methodologies and Models in the Arab world.
Our edge is to integrate and harmonize the three business pillars:...
