Outlook 2002 Volume 1 and Volume 2

Outlook 2002 - Volume 1

Lesson 1: What is Outlook?
Introduction
Lesson Objectives
Opening Outlook
Outlook 2002 Components
Outlook 2002 Components - Calendar
Outlook 2002 Components - Contacts
Outlook 2002 Components - Tasks
Outlook 2002 Components - Notes
Outlook 2002 Components - Deleted Items
Microsoft Office Integration
Internet Explorer Integration
Defining The Outlook Window
Defining The Outlook Window - Menus
Defining The Outlook Window - The Outlook Bar
Defining The Outlook Window - Toolbars
Defining The Outlook Window - The Address Field
Defining The Outlook Window - Scrollbars & Buttons
Defining The Outlook Window - Drag & Drop
Defining The Outlook Window - Folders
Defining The Outlook Window - Items
Defining The Outlook Window - Categories

Lesson 2: Customizing Outlook & Working With Folders
Introduction
Lesson Objectives
Opening Outlook
Customizing The Outlook Bar
Customizing Menus
Outlook Today
What Is Outlook Today
Customizing Outlook Today
Working With Folders
Opening A Folder
Showing/Hiding Folders
Creating A Folder
Copying A Folder
Deleting A Folder
The Windows Recycle Bin
Adding A Folder To Other Shortcuts
Sharing Folders
Delegating Access
Shared Private Folders
Folders In Outlook
Conclusion

Lesson 3: Organizing Messages & Connection Settings
Introduction
Lesson Objectives
The Organize Tool
Using Folders To Organize Your Messages
Color Coding Your Messages
Using Views To Organize Your Messages
Junk E-Mail
Finding Items
Using The Advanced Find Feature
AutoComplete Addressing
Accessing Help
Outlook 2002 Email Introduction
Setting Up - Dial-Up Connection
Setting Up Email - Mail Accounts
The Address Book
Composing And Sending Email
Using AutoSignature

Lesson 4: Managing Outlook Email
Lesson Objectives
Managing Email - Sorting Messages
Managing Email - Saving Messages
Managing Email - Flagging Messages
Organizing Email Items
The Drafts Folder
Retrieving Items From Drafts
Outlook 2002 Stationery
Setting A Default Stationery
The Stationery Picker
HTML Vs. Plain Text Messages
The Signature Picker
Outlook Rich Text Format
Internet Read Receipts
Distribution Lists
vCard Attachments
Conclusion


Outlook 2002 - Volume 2

Lesson 1: The Calendar
Introduction
Objectives
Calendar Views
Requesting A Meeting
Printing The Calendar
Respond To A Meeting Request
Recurring Meetings
Recurring Events
Customizing Outlook's Calendar
Setting An Additional Time Zone
Saving Appointments In iCalendar Format
Saving The Calendar As A Web Page
Accepting A Request For A Meeting
Conclusion

Lesson 2: Utilizing Contacts
Introduction
Lesson Objectives
The Contact Manager
Changing Views
The Contact Manager Form
Creating Contacts
Creating Contacts From The Same Company
Editing Contacts
Deleting Contacts
Using The Find Command To Locate Contacts
Printing Contacts
Printing Contacts
Organizing Contacts
Flag A Contact For Follow Up
Contact Activity Tracking
New Message To Contact
Access A Contact's Web Page
Map Of Contact's Address
Using The Phone Dialer
Filtering Contacts & Enhanced Mail Merge
Importing Addresses Into Outlook
Sharing Contact Information
Conclusion

Lesson 3: Task, Notes, And The Journal
Introduction
Lesson Objectives
The Task Manager
Creating A New Task
Linking Tasks to Contacts
The AutoDate Feature
Changing Tasks Views
Recurring Tasks & Task Requests
Assigning Tasks To Someone Else
Verifying Task Assignments
Deleting Tasks
Setting Task Complete Status
Viewing Task Progress
Forwarding A Task & Its Status
Introduction To Outlooks Journal
Journal Options
Tracking Journal Items
Viewing Journal Entries
Journal Viewing Options
Organizing The Journal
Introduction To Outlook's Notes
Creating New Notes
Changing Note Colors
Viewing Notes Outside of Outlook
Note Options
Resizing Notes
Notes View Options
Conclusion

Lesson 4: Using Outlook With Other Programs
Introduction
Lesson Objectives
Exporting In Outlook 2002
Importing In Outlook 2002
Document & Application Recovery
Create A Letter To A Contact In Microsoft Word
Linking And Embedding Information In Outlook
Outlook Folder Home Pages
Viewing Web Pages In The Outlook Window
Create A New Contact From Internet Explorer
Conclusion

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