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Provided by: 123-CBT Computer Based Training Administrative Professionals Interacting with Others |
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Administrative Professionals: Interacting with Others
Regardless of the industry you work in, the organization you work for, or the boss you have, as an administrative support professional, almost all of the tasks you perform on a daily basis require, in some way, interaction with others. Effectively interacting with others results in trust, improved morale, and respect between you and your colleagues, which in turn results in your ability to get the feedback, information, and help you need to effectively perform in your role. This course addresses the skills administrative support professionals require to be able to interact effectively with others. Specifically, you will be introduced to the benefits of being a supportive colleague, including some best practices for doing so. You will also be introduced to techniques to use to ask for help from colleagues in a respectful and proactive way in order to accomplish your goals. Finally, the course covers some techniques to help you deal with criticism, including how to react to and act on it constructively.
Regardless of the industry you work in, the organization you work for, or the boss you have, as an administrative support professional, almost all of the tasks you perform on a daily basis require, in some way, interaction with others. Effectively interacting with others results in trust, improved morale, and respect between you and your colleagues, which in turn results in your ability to get the feedback, information, and help you need to effectively perform in your role. This course addresses the skills administrative support professionals require to be able to interact effectively with others. Specifically, you will be introduced to the benefits of being a supportive colleague, including some best practices for doing so. You will also be introduced to techniques to use to ask for help from colleagues in a respectful and proactive way in order to accomplish your goals. Finally, the course covers some techniques to help you deal with criticism, including how to react to and act on it constructively.
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Training
Provided by 123-CBT Computer Based Training
Administrative Professionals Interacting with Others
N/A
Prerequisitesnone
Target AudienceEmployees in administrative support positions, as well as individuals who want to refresh their administrative skills.
LessonsAdministrative Professionals: Interacting with Others
| - Recognize how to be a supportive colleague and member of your boss's team. | - Recognize how to effectively ask for help from your coworkers. | - Use constructive techniques to deal with criticism.
| - Recognize how to be a supportive colleague and member of your boss's team. | - Recognize how to effectively ask for help from your coworkers. | - Use constructive techniques to deal with criticism.
Test Prep
Simulations
About The Training Provider: 123-CBT Computer Based Training
123-CBT Computer Based Training - 123-CBT offers discount pricing on top quality eLearning
programs from leading computer based training providers. Many of the training courses are available both online or on CD so that you can study at home at your own pace:
E-Learning available for
- ABAP 6. 10
- Access 2003
- Acrobat 6. 0
- ASP
- ASP. NET
- C
- Captivate 1. 0
- Crystal Reports 8. 5
- Crystal Reports v10
-...
