Balanced Scorecard - Implementing

In "Balanced Scorecard: Implementing the Balanced Scorecard," you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy map to support your balanced scorecard.

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This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard within their organization to achieve strategic business objectives. It is recommended that individuals take the first course in the series or have equivalent knowledge..

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Unit 1 Overview|The Changing Business Environment| - Identify fundamental changes in the business environment|Strategic Performance Measurement| - Identify reasons for implementing a balanced scorecard|Balance Scorecard Perspectives| - Identify the perspectives of the balanced scorecard|Unit 2 Overview|Balanced Scorecard Building Steps| - Identify the importance of setting objectives and measures when developing a balanced scorecard| - Sequence the steps for building a balanced scorecard|Developing Objectives| - Identify the factors that impact the financial perspective| - Identify the factors that impact the customer perspective| - Identify the categories that impact the internal process perspective| - Identify the categories that impact the learning and growth perspective|Establishing Measures| - Match the characteristics of measures to each perspective|Unit 3 Overview|The Role of Strategy Maps| - Identify how strategy maps support balanced scorecards|Activity Linkages in Strategy Maps| - Identify the process for building a strategy map|