Balanced Scorecard - Measuring Business Objectives

In "Balanced Scorecard: Measuring Business Objectives," you will learn the importance of good communication when using the balanced scorecard, the reasons for creating a balanced scorecard for each business unit, and the ways your organization can support the critical success factors outlined in a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your organization's balanced scorecard.

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This course is for executives, directors, and managers who are seeking to formalize their corporate strategy and looking to implement the balanced scorecard within their organization to achieve strategic business objectives.. It is recommended that individuals take the first two courses in the series or have equivalent knowledge..

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Unit 1 Overview|Balanced Scorecard Communication| - Identify components to consider when developing a communication plan|Using the Balanced Scorecard| - Identify the methods for incorporating a balanced scorecard into an organization|Unit 2 Overview|Supporting Critical Success Factors| - Identify the critical success factors that support effective use of a balanced scorecard|Common Balanced Scorecard Pitfalls| - Identify common pitfalls to avoid when sustaining the balanced scorecard|Unit 3 Overview|Gathering Feedback| - Identify steps for gathering balanced scorecard feedback|Making Improvements| - Identify the steps for implementing balanced scorecard feedback|

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