ISO 9001 2000 - The Auditing Process

"ISO 9001-2000: The Auditing Process": This course teaches the fundamentals of the auditing process for ISO 9001-2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion.

none

Members of Corporate Management, Management Representatives, Directors of Quality Assurance, and Production Managers interested in the implementation of the ISO 9001: 2000 standard.

WEB

Unit 1 Overview|Audit Planning| - Identify features of a quality audit.| - Identify factors to consider when selecting an audit team.| - Identify considerations for communicating with the areas to be audited.|Audit Scheduling| - Identify factors to consider when developing an audit schedule.|Audit Checklists and Meetings| - Identify features of an audit checklist.| - Identify the principal benefits of an audit checklist.| - Identify five key items to include in an audit checklist.|Unit 2 Overview|Auditors and Audits| - Identify characteristics of an ISO auditor.| - Identify three types of Quality Management System (QMS) audits.|Audit Performance Phase| - Identify six main activities in the audit performance phase.| - Identify guidelines for handling difficult situations.|Nonconformance| - Identify two types of nonconformance requests.| - Identify factors to consider when writing a nonconformance report (NCR).|The Audit Report| - Identify contents of an audit report.| - Identify the audit report approval process.|Unit 3 Overview|Audit Records| - Identify the five audit records that need to be maintained.|The Closing Meeting| - Identify items to include in a closing meeting|Follow-Up and Corrective Action| - Identify three reasons for audit follow-up.| - Identify the three methods for closing out corrective action.| - Identify the vital points for managing corrective actions.|