Cross-generational Workers in the 21st Century

This course deals with preparing the work force generations (silent generation, baby boomers, Generation X, and Generation Next) for the workplace of the 21st century. The course's first lesson identifies the contributions each generational group makes to the workplace today. Contributions will center on the concepts of outlook, work ethic, and preferred leadership style. The second lesson in the course focuses on the training needs of the generational groups that will foster their success in the workplace of the new century. The generational groups' learning styles will be tied into the training needs. The third and final lesson focuses specifically on the future: competing in the work force in the new century. Topics in this lesson will be cross-generational management, cross-generational teams, and future workplace trends.

Managers, human resources professionals, team leaders, department leads, and company educators