Managing in a Global Business Environment

Companies now face intense competition all around the globe. In this challenging environment companies seek to adopt strategies that sustain their business growth. As a result organizations are changing the way they conduct and operate their businesses, transforming themselves in order to cope with these demanding circumstances. For today's business managers the need to comprehend these strategic drivers for change is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and cultures. Furthermore, in this ever-changing environment the manager must now attract, retain, and promote a diverse workforce. This course seeks to provide a systematic understanding of how to manage change in a global business context.

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The target audience for this path is senior level directors, senior managers of strategic business units, and advanced level managers. It would also be of interest to managers working in governmental agencies or nonprofit organizations where increasing business complexity places a premium on management having these advanced management skills. The course would also be suitable for those high performing executives wishing to take on a significant corporate leadership position.

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Course Overview|Lesson Overview| - recognize the benefits of understanding the drivers of change|Managing Strategic Change| - recognize techniques to manage strategic change in a given scenario|Change and Understanding Transitioning| - recognize how to apply the three-phase transitioning process for change|Implementing Change| - match each step of the eight-step process for managing change to an example|Lesson Overview| - identify the benefits for businesses of adopting a globalization strategy|Understanding Globalization| - ascertain the actions management can take to manage the impact of globalization in a given scenario|Management's Globalization Strategy| - distinguish between examples of the competitive forces behind the global transition process| - recognize examples of two approaches to the global transition process|Organization Structure in a Global Environment| - match the management styles to each globalized organizational structure| - identify the four types of globalized organizational structures|The Effective Global Manager| - recognize examples of the capabilities of effective global managers| - recognize the four factors that define effective global management|Lesson Overview| - identify the rewards of managing diversity in the organization|Why Diversity Matters| - recognize examples of how the learning-and-effectiveness diversity model increases organizational effectiveness|Diversity Management Strategies| - use effective communication strategies to manage diversity in a workplace scenario| - match communication strategies for managing diversity to examples|

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