Leading High-performance On-site Teams

Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team development--forming and storming. It outlines steps for defining a project and offers strategies for gaining commitment and building trust among team members. It also presents techniques for encouraging communication and collaboration. Finally, this course provides easy to follow steps for resolving conflicts. By using these strategies, team leaders can build high-performance on-site teams.

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Managers, team leaders, supervisors, directors, and group leaders

WEB

Course Overview|Lesson Overview| - recognize the value of providing direction to on-site teams.|Leading On-site Teams during the Forming Stage| - apply leadership strategies for dealing with problems encountered by new on-site teams in a given situation.| - match leadership strategies for dealing with problems encountered by new on-site teams with examples of those strategies.|Defining the On-site Team Project| - sequence the steps for defining an on-site project.|Lesson Overview| - recognize the value of fostering commitment and trust in on-site teams.|Gaining Commitment from On-site Team Members| - use strategies for gaining commitment from on-site team members in a given scenario.| - match strategies for gaining commitment from on-site team members with examples of those strategies.|Building Trust with On-site Team Members| - use trust-building strategies for an on-site team in a given scenario.| - match strategies for building trust among on-site team members with examples of those strategies.|Lesson Overview| - recognize the benefits of encouraging on-site communication and collaboration.|Facilitating Effective On-site Team Meetings| - match four types of meetings with examples of those meetings.|Promoting Collaboration among On-site Team Members| - use techniques for promoting on-site collaboration in a given situation.| - match techniques for promoting on-site collaboration with examples of those techniques.|Lesson Overview| - recognize the advantages of providing effective leadership during the storming stage of team development.|Leading On-site Teams during the Storming Stage| - apply the collaborative approach to diffuse conflict in on-site teams during the storming stage in a given situation.| - match techniques for using a collaborative approach to conflict during the storming stage with examples of those techniques.|Resolving Conflicts in On-site Teams| - establish common goals as a method of managing conflict in a given situation.| - match the three types of common goals with examples of each.|

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