Organizational Communication - Managing Communication

Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate effectively in the different environmental contexts and situations. .

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Managers, employees, team leaders, or team members who need to learn how to communicate more effectively at work. It is recommended that individuals take the first two courses in the series or have equivalent knowledge.

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Unit 1 Overview|Environmental Contexts| - Select the environmental contexts of communication|Stress and Communication| - Identify the effects of stress on individuals| - Select methods for managing stress|Communication Tools for Managers|Unit 2 Overview|Aspects of Innovation| - Identify the levels of innovation| - Given an example, identify the characteristic of innovation that is preventing acceptance|Adopting and Encouraging Innovation|Aspects of Change| - Identify conditions necessary for change|Unit 3 Overview|Power and Communication| - Select the different types of power| - Identify strategies used to gain power|Diversity and Communication| - Select the benefits of diversity|Empowerment and Communication| - Sequence the steps of the empowerment process|

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