Advanced Business Communication - Enhanced Business Communication

In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of information technology, managing, planning, and conducting executive-level meetings. In addition, you will learn about giving guidelines for creating audienced-centred messages, and about the use of transitions..

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This course is aimed at any employee who wishes to attain a higher professional level of communication skills such as management personnel who must continue to perfect their communication skills and students of MBA standard who wish to improve their business communication skills for professional and employability reasons. There are no prerequisites required for this course.

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Unit 1 Overview|Improving Communication in Business| - Identify the business communication skills you should master|Developing your Communication Approach| - Identify the guidelines for developing your communication approach| - Identify the barriers that hinder the communication process|Utilizing the Communication Process| - Identify the steps in the communication process|Applying Information Technology| - Match the information technology with the corresponding tips for using them| - Match the information technology and the issues that commonly occur with them|Unit 2 Overview|Managing Executive Groups and Teams| - Identify how to define your purpose when working in groups or teams| - Identify the typical issues that occur in executive-level groups and teams| - Identify the problems that may occur in executive-level groups and teams| - Identify the ways to troubleshoot group problems|Planning the Logistics of Meetings| - Identify the logistics you should consider when planning meetings|Conducting Executive-Level Meetings| - Identify the guidelines you can use to conduct an executive-level meeting to enhance communication|Unit 3 Overview|Utilizing the Writing Process| - Identify the steps in the writing process|Creating an Audience-Centered Message| - Identify the guidelines for establishing a good relationship with your audience|Using Transitions to Refine your Message| - Identify the types of transitions you can use to refine your message|

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