Effective Intergender Relationships

Guess what. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they listen to others. They pick up on different cues in conversations, and often the meaning they interpret is not the message the speaker intends. It's almost as if the two genders speak different dialects. And, in fact, that's nearly the case. Communication confusion and breakdown between men and women at work can lead to inefficiency and expensive business errors. This course explains the differences in the language and communication behavior of men and women so each can more easily understand what the other is really saying. The course also provides tips on how to modify your own communication behavior to be more clearly understood by the opposite gender.

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Anyone who works or interacts with the opposite gender in a professional setting

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Course Overview|Lesson Overview| - recognize benefits of understanding why men and women communicate differently.|Saying the Same Thing Differently| - identify examples of developmental factors that influence the ways in which men and women communicate differently.|How Men Communicate| - identify examples of typical communication styles used by men.|How Women Communicate| - identify examples of typical communication styles used by women.|A Place for Both Styles| - apply effective feminine or masculine communication techniques in a conversational situation.|Lesson Overview| - recognize benefits of developing skills to communicate better with the opposite gender.|Verbal Delivery| - match examples of gender-specific delivery styles with the gender that commonly uses that style.|Expectations| - determine which elements of gender stereotyping to change to avoid stereotyping in an intergender work communication scenario.|Talking to Each Other: SAVE the Day| - determine whether speakers are using the SAVE model for intergender business communication.| - identify the elements of the SAVE model for intergender business communication.|Lesson Overview| - recognize the value of understanding how nonverbal behavior contributes to communication.|What You Don't Say| - match examples of nonverbal behavior with the associated gender.|Do You Hear What I Hear?| - match examples of listening behaviors to the associated gender.|Getting Involved| - apply responsive listening techniques in an intergender work scenario.| - identify responsive listening techniques.|

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